start menu My Documents etc don't work

G

Guest

Control Panel, Printers & Faxes, My Network Places etc do not function
either. Properties of My Documents shows the shortcut is still pointing to
the my documents folderin my login profile. Clicking My Documents etc after
several seconds of hourglass produces a Search window. Clicking Control Panel
etc produces a Yes/No choice to make a shortcut on the desktop. Help
functions ok and a search shows similar problems in NT4 but no information
for XP pro used here.
Has anyone met this here and found a solution?
Thanks,
Jaistar.
 
G

Guest

Thanks Ramesh for a speedy response,
1st command suceeds, 2nd command fails with Return Code 0x80070005 and 3rd
suceeds.
Now clicking My Documents produces the Error " This file does not have a
program associated with it to perform this action. Create...." Clicking
Control Panel does the same.
 
G

Guest

Logged in as Administrator ( my usual loging has administrator rights) and
ran regsvr /i shdocvw and produced same error as previously.

Jaistar.
 
G

Guest

Thanks Ramesh,
Permissions reset as per your instructions with a small handfull of apparent
failures in the process. Its a very long time since I ran a .cmd file:) If
there is a log from from this exercise I could send the lines in error. The
Start Menu shortcuts My *, Control Panel & Printers & Faxes are all still
faulty producing the association error described earlier.

Jaistar
 
G

Guest

Hello Ramesh,
Since your previous relpy i have been doing research on this problem and now
have a Regmon dump that includes a run regsvr32 /i shdocvw command. It is
over 600k in size despite being filtered for regsvr32. All its lines (20)
that include shdocvw are pasted below. I could attach the regmon log file to
an email if wished. There was no log found for the permission reset earlier.

140.81295776 regsvr32.exe:2176 OpenKey HKLM\Software\Microsoft\Windows
NT\CurrentVersion\Image File Execution Options\shdocvw.dll NOT FOUND
140.92648315 regsvr32.exe:2176 SetValue HKCR\TypeLib\{EAB22AC0-30C1-11CF-A7EB-0000C05BAE0B}\1.1\0\win32\(Default) SUCCESS "C:\WINDOWS\system32\shdocvw.dll"
141.05300903 regsvr32.exe:2176 SetValue HKCR\CLSID\{bf50b68e-29b8-4386-ae9c-9734d5117cd5}\InProcServer32\(Default) SUCCESS "%SystemRoot%\system32\shdocvw.dll"
141.05453491 regsvr32.exe:2176 SetValue HKCR\CLSID\{EFA24E61-B078-11d0-89E4-00C04FC9E26E}\DefaultIcon\(Default) SUCCESS "%SystemRoot%\system32\shdocvw.dll,7"
141.05513000 regsvr32.exe:2176 SetValue HKCR\CLSID\{EFA24E61-B078-11d0-89E4-00C04FC9E26E}\InProcServer32\(Default) SUCCESS "%SystemRoot%\system32\shdocvw.dll"
141.05697632 regsvr32.exe:2176 SetValue HKCR\CLSID\{EFA24E62-B078-11d0-89E4-00C04FC9E26E}\DefaultIcon\(Default) SUCCESS "%SystemRoot%\system32\shdocvw.dll,9"
141.05751038 regsvr32.exe:2176 SetValue HKCR\CLSID\{EFA24E62-B078-11d0-89E4-00C04FC9E26E}\InProcServer32\(Default) SUCCESS "%SystemRoot%\system32\shdocvw.dll"
141.05911255 regsvr32.exe:2176 SetValue HKCR\CLSID\{0A89A860-D7B1-11CE-8350-444553540000}\InProcServer32\(Default) SUCCESS "%SystemRoot%\system32\shdocvw.dll"
141.06109619 regsvr32.exe:2176 SetValue HKCR\CLSID\{9BA05972-F6A8-11CF-A442-00A0C90A8F39}\InProcServer32\(Default) SUCCESS "%SystemRoot%\system32\shdocvw.dll"
141.06317139 regsvr32.exe:2176 SetValue HKCR\CLSID\{E7E4BC40-E76A-11CE-A9BB-00AA004AE837}\InProcServer32\(Default) SUCCESS "%SystemRoot%\system32\shdocvw.dll"
141.06547546 regsvr32.exe:2176 SetValue HKCR\CLSID\{A5E46E3A-8849-11D1-9D8C-00C04FC99D61}\InProcServer32\(Default) SUCCESS "%SystemRoot%\system32\shdocvw.dll"
141.06782532 regsvr32.exe:2176 SetValue HKCR\CLSID\{7057e952-bd1b-11d1-8919-00c04fc2c836}\InProcServer32\(Default) SUCCESS "%SystemRoot%\system32\shdocvw.dll"
141.06935120 regsvr32.exe:2176 SetValue HKCR\CLSID\{EAB22AC3-30C1-11CF-A7EB-0000C05BAE0B}\InProcServer32\(Default) SUCCESS "C:\WINDOWS\system32\shdocvw.dll"
141.07318115 regsvr32.exe:2176 SetValue HKCR\CLSID\{EAB22AC3-30C1-11CF-A7EB-0000C05BAE0B}\ToolboxBitmap32\(Default) SUCCESS "C:\WINDOWS\system32\shdocvw.dll, 257"
141.07641602 regsvr32.exe:2176 SetValue HKCR\CLSID\{8856F961-340A-11D0-A96B-00C04FD705A2}\InProcServer32\(Default) SUCCESS "C:\WINDOWS\system32\shdocvw.dll"
141.07908630 regsvr32.exe:2176 SetValue HKCR\CLSID\{8856F961-340A-11D0-A96B-00C04FD705A2}\ToolboxBitmap32\(Default) SUCCESS "C:\WINDOWS\system32\shdocvw.dll, 257"
141.08488464 regsvr32.exe:2176 SetValue HKCR\CLSID\{64AB4BB7-111E-11d1-8F79-00C04FC2FBE1}\InProcServer32\(Default) SUCCESS "%SystemRoot%\system32\shdocvw.dll"
146.14814758 regsvr32.exe:2176 SetValue HKCR\CLSID\{53bd6b4e-3780-4693-afc3-7161c2f3ee9c}\InProcServer32\(Default) SUCCESS "%SystemRoot%\system32\shdocvw.dll"
146.15586853 regsvr32.exe:2176 SetValue HKCR\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32\(Default) SUCCESS "%SystemRoot%\system32\shdocvw.dll"
146.15939331 regsvr32.exe:2176 SetValue HKCR\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}\InProcServer32\(Default) SUCCESS "%SystemRoot%\system32\shdocvw.dll"

Thanks,
Jaistar
 
R

Ramesh, MS-MVP

Jaistar,

Include the string "ACCESS DENIED" in the filter, and rerun the command.
You'll probably find the solution.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com
 
G

Guest

Thanks Ramesh,
I also have two shortcuts on my desktop to folders and they suffer from the
same problem. It does appear that i have lost the file association for this
folder type of object. Could I test thisidea?
I have done another Regmon dump as suggested producing 54 lines. The first
30 are from regsvr32.exe, the remainder from explorer.exe. The last 3 of the
regsvr32 lines are pasted below as i suspect they have information you will
understand:)

31.90375519 regsvr32.exe:3328 QueryValue HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{AEB6717E-7E19-11d0-97EE-00C04FD91972} ACCESS DENIED RICHARD-U5QWMDM\Richard
31.90545654 regsvr32.exe:3328 QueryValue HKCR\CLSID\{AEB6717E-7E19-11d0-97EE-00C04FD91972}\InProcServer32\ThreadingModel ACCESS
DENIED RICHARD-U5QWMDM\Richard
31.94579124 regsvr32.exe:3328 QueryValue HKCR\Component
Categories\{00021492-0000-0000-C000-000000000046}\400 ACCESS
DENIED RICHARD-U5QWMDM\Richard


Regards,
Richard.
 
G

Guest

Thanks so much Ramesh,
Folder association fix applied. The regsvr32 /i/shdocvw still gives the
access denied error and now just 52 (was 54) lines come from Regmon. But I am
very pleased to report that the original problem is FIXED ! and all shortcuts
now appear to work OK. I had a look at the permissions for some of the 54
keys that gave accessed denied but failed to find any missing ticks for
Administrators full access. Should I have found evidence there as to why that
particular error occurred? Should a fully healthy machine still have some
access denied errors on such registry access?
Thanks again for your most valuable help,
Jaistar.
 
R

Ramesh, MS-MVP

Richard,

Nice to hear the problem is resolved.

Permissions for this key, in my system:
HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \
Explorer \ ShellExecuteHooks

- - -
Administrators - Full Control
CREATOR OWNER - Full Control
Power Users - Read
System - Full Control
Users - Read
- - -

Same Permissions level for most other keys under HKCR.

Nope. No ACCESS DENIED error should occur on a healthy system, running under
Admin rights. However, there are certain exceptions.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com
 

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