Standby not available

[Otto Moehrbach]

XP Home
I just reformatted my HD and reinstalled everything. The only problem I see
is that Standby is not available. What do I need to do to get it back?
Thanks for your time. Otto

 

[PA Bear [MS MVP]]

Your post's headers...

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....tell us that the machine is NOT fully patched at Windows Update, Otto.
Have you visited Windows Update since installing WinXP SP3 manually? Is
Automatic Updates enabled? Something's very wrong if you have.

 

[Jose]

XP Home
I just reformatted my HD and reinstalled everything.  The only problem I see
is that Standby is not available.  What do I need to do to get it back?
Thanks for your time.  Otto

I read that this can be caused by an outdated video driver and has
been resolved by updating the video driver.

If it was working before and you reinstalled everything, maybe
sometime in the past you picked up a video driver update in your
travels.

Maybe a Windows Update from Internet Explorer will fix you up, or you
may have to go to the WWW site of your video device manufacturer. You
should do a Windows Update anyway.

One thing I learned was that when the Turn off computer screen is up,
you can press Shift and choose between Hibernate or Stand By (I did
not know that!). It would be interesting to know what you see when
you press Shift when it is broken and then how everything works after.

 

[Otto Moehrbach]

Jose
Thanks for that. Holding shift down at the shutdown screen does nothing. I
will look araound for the latest video driver as you suggest. Otto

XP Home
I just reformatted my HD and reinstalled everything. The only problem I
see
is that Standby is not available. What do I need to do to get it back?
Thanks for your time. Otto

I read that this can be caused by an outdated video driver and has
been resolved by updating the video driver.

If it was working before and you reinstalled everything, maybe
sometime in the past you picked up a video driver update in your
travels.

Maybe a Windows Update from Internet Explorer will fix you up, or you
may have to go to the WWW site of your video device manufacturer. You
should do a Windows Update anyway.

One thing I learned was that when the Turn off computer screen is up,
you can press Shift and choose between Hibernate or Stand By (I did
not know that!). It would be interesting to know what you see when
you press Shift when it is broken and then how everything works after.

 

[Otto Moehrbach]

Thanks for the help. There were a bunch of updates that needed to be
installed. I did. The problem is still there. Otto

 

[Jose]

Jose
Thanks for that.  Holding shift down at the shutdown screen does nothing.  I



I read that this can be caused by an outdated video driver and has
been resolved by updating the video driver.

If it was working before and you reinstalled everything, maybe
sometime in the past you picked up a video driver update in your
travels.

Maybe a Windows Update from Internet Explorer will fix you up, or you
may have to go to the WWW site of your video device manufacturer.  You
should do a Windows Update anyway.

One thing I learned was that when the Turn off computer screen is up,
you can press Shift and choose between Hibernate or Stand By (I did
not know that!).  It would be interesting to know what you see when
you press Shift when it is broken and then how everything works after.

I think you are on the right track. If they have a Support Chat
feature or email for help you may need to use it.

The Windows Update probably took a while after a fresh install. They
get shorter. You should consider enabling automatic updates for
Windows if it is not already on.

 

[Jose]

Thanks for the help.  There were a bunch of updates that needed to be
installed.  I did.  The problem is still there.  Otto

One other thing is to try to let get an update manually from
Microsoft.

Right click My Computer, Properties, Device Manager, expand Display
Adapters, right click your display, Properties, Driver tab, Update
Driver and let it look for updates, one time only from Windows. I am
not sure if a Windows Update will pick up stuff like this, so it might
be worth a try. See if there are any yellow or red errors in your
Device Manager while you are at it.

If there is no update, it will tell you (at least for some things) and
you can look elsewhere. If there is an update, it will install it
without asking and you will have to reboot - at least with video. I
guess that is a little risky, especially with video but I have not had
a problem with it. You just reinstalled anyway right?

Write down all the driver version information before you update.
Maybe check their WWW site to see if it is the latest and then decide
to update from there or let Windows do it, or both.

If something bad happens, you can roll back the driver to the previous
version from the same screen.

 

[PA Bear [MS MVP]]

Did the problem exist prior to installing WinXP SP3?

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3) and *only until* 14 Apr-09
(i.e., today)! Go to
http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows
XP" then select "Windows XP Service Pack 3"

If you open the support incident today, it will be free even if your
problem's not resolved today. If you wait until tomorrow, you will have to
pay $159/hour or higher for this support.