StackHash error

B

Brattcbi

Recently I have been having a problem with Outlook 2003. It will work fine
for a while and then suddenly crash when you hit, "New" "Reply" "Reply to
All" "Forward" . An error message stating Outlook needs to close. The details
of the crash are as follows.

Problem signature:
Problem Event name: APPCRASH
Application Name: OUTLOOK.EXE
Application Timestamp: 480f95d9
Fault Module Name: StackHash_5bde
Fault Module Version: 6.0.6001.1800
Fault Module Timstamp: 4791a7a6
Exeption Code: c0000374
Exception Offset: 000b015d
OS Version: 6.0.6001.2.1.0.768.3
Local ID: 1033
Additional information 1: 5bd3
Additional information 2: 0e3b6edba7fla6851d4db6fecac55b3c
Additional information 3: b0e3
Additional information 4: 952cedd48d763986a4694fd8b0e727bd

If I close Outlook and restart it will continue to crash until I restart the
computer. I hope someone can help. Thanks
 
K

K. Orland

If you open Outlook in safe mode, does the behaviour change?

Start > Run > outlook.exe /safe
 
K

K. Orland

Usually a stackhash error is related to Java. Try clearing your Java cache
by opening the control panel > Java and delete the cache. I don't know if
this will make a difference but give it a try.
 
K

K. Orland

It also could be there's an incompatibility with an application installed on
Vista that hooks into Outlook or affects Outlook somehow.
 

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