Stability issues with explorer (not IE)?

K

Ken Bessler

Every now and then, usually when accessing the file structure
through "search" or "my computer", Explorer will lock up then
restart, flashing off all the desktop icons and killing 1/3rd of
the system tray icons.

Event viewer shows this:

"Hanging application explorer.exe, Version 6.0.2800.1221,
hang module hungapp, version 0.0.0.0, hang address 0x00000000"

The data dump looks like this:

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 65 78 70 6c 6f 72 explor
0018: 65 72 2e 65 78 65 20 36 er.exe 6
0020: 2e 30 2e 32 38 30 30 2e .0.2800.
0028: 31 32 32 31 20 69 6e 20 1221 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00

2 seconds later the following is logged:

"The shell stopped unexpectedly and Explorer.exe was
restarted"

I'm running a hardware linksys router and Zone Alarm pro,
have NAV 2003 installed and up to date and have the
latest updates from MS. My OS is XP Pro SP1a on a
1400 mhz athlon pc w/512 megs ram. I have 2 hard drives
C is a 120 gig WD, D is a 60 gig WD & both are NTFS.
OS & programs are on C while MP3's and archives
are on D. Programs in the systray are:

Messenger (Not MSN messenger but the xp messenger)
Zone Alarm Pro
Hotsync manager (for my sony PDA)
KaZaA Lite K++
Norton Anti Virus auto protect
PGP Tray
CuSeeMe Companion
Diet KaZaA
Nvidia Media Center
Memory Card Utility
Volume
Safely remove hardware

Any ideas???

Ken
 
A

AMSoftware

Sounds like a memory leak, first start by disabling all software that runs in
the background and disable all programs that auto-run (check the registry and
the startup folder) - then try the system for a while with nothing running, to
make sure that there is no corruption in the basic Windows software, if all's
well enable the programs one by one, this should help pinpoint which one is
causing the problem
 

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