Sripes on Canon i850 prints.Can you help?

I

imignis

The trouble with my Canon i850 printer started about a week ago when
the photo print displayed a pattern of vertical lines all along the
print with an interval of 1/8 of an inch. The lines are more evident
on a pale, uniform background and the stripe between the lines is
occasionally different in shade from the adjacent stripes. I have
clean and deep cleaned the head and performed the alignment of the
head and nothing seamed to appreciably improve the print. Does anyone
have any suggestions on how can I correct this problem? Thank you in
advance. Ignis
 
J

jerry_maple

The trouble with my Canon i850 printer started about a week ago when
the photo print displayed a pattern of vertical lines all along the
print with an interval of 1/8 of an inch.

Similar symptoms with my i850 about 5 months ago. Emailed Canon with a
scan of a printout showing the symptoms. Was told that the problem was
_probably_ the printhead. Cost of a new printhead was approaching the
cost of a new printer. They did offer me a $30 discount off the price
of a new Canon printer, even though the i850 was long out of warranty.

Took a look at new all-in-one printers, wanted one that I could hang
off the network, decided the HP 5180 filled the bill, was kind of new
when I bought it, dropped $50 a couple of months later. The AC adapter
died an early death, replaced under warranty, other than that,
extremely happy with it.

Not nearly so happy with HP's big-brotherish approach to ink with the
new O2 tanks. You put a non-HP tank in there, you get a warning that
you might be voiding your warranty. You ignore the low-ink warning,
you get a warning that you might be voiding your warranty. The tanks
also have an expiration date built into the chip. You ignore the
warning that your ink is past its shelf life, you get a warning that
you might be voiding your warranty.

Jerry
 
M

measekite

Similar symptoms with my i850 about 5 months ago. Emailed Canon with a
scan of a printout showing the symptoms. Was told that the problem was
_probably_ the printhead. Cost of a new printhead was approaching the
cost of a new printer. They did offer me a $30 discount off the price
of a new Canon printer, even though the i850 was long out of warranty.

Took a look at new all-in-one printers, wanted one that I could hang
off the network, decided the HP 5180 filled the bill, was kind of new
when I bought it, dropped $50 a couple of months later. The AC adapter
died an early death, replaced under warranty, other than that,
extremely happy with it.

Not nearly so happy with HP's big-brotherish approach to ink with the
new O2 tanks. You put a non-HP tank in there,

You should not do that
you get a warning that
you might be voiding your warranty.

Good. You cannot expect any company to stand by a warranty when other
products are damaging the machine.
You ignore the low-ink warning,
you get a warning that you might be voiding your warranty. You need to use it properly
The tanks
also have an expiration date built into the chip. You ignore the
warning that your ink is past its shelf life, you get a warning that
you might be voiding your warranty.

That part I do not agree with.
 
J

jerry_maple

(e-mail address removed) wrote:
That part I do not agree with.

Yep, it's just a thinly-disguised excuse to sell more ink. Some people
just don't print that much - after five months, I'm still on the
starter tanks for 3 out of the 6 tanks.

The new O2 ink can still be had at a bargain price though. If you buy
the 6 individual ink tanks, it costs around $68 for the entire set.
However, you can still buy a package with all 6 tanks and 150 sheets
of 4x6 photo paper for $35. I got one of those when I bought my
printer, thinking it would be a short-lived promotion, but they're
still selling them 5 months later. So, depending on usage, I may very
well run into that shelf-life limitation.

Jerry
 
G

george

The trouble with my Canon i850 printer started about a week ago when
the photo print displayed a pattern of vertical lines all along the
print with an interval of 1/8 of an inch. The lines are more evident
on a pale, uniform background and the stripe between the lines is
occasionally different in shade from the adjacent stripes. I have
clean and deep cleaned the head and performed the alignment of the
head and nothing seamed to appreciably improve the print. Does anyone
have any suggestions on how can I correct this problem? Thank you in
advance. Ignis

I have experienced that problem. Two causes are partly clogged print
head. Soaking in window cleaner and blowing air will clean the print
head if you do it a couple of times. The other problem is cartridge
providing inadequate ink flow. This can be tested by pressing a q tip
to the output sponge of the cartridge. If flow is good the q tip will
become saturated in about 5 seconds.
 
M

Meander Holefield

The trouble with my Canon i850 printer started about a week ago when
the photo print displayed a pattern of vertical lines all along the
print with an interval of 1/8 of an inch. The lines are more evident
on a pale, uniform background and the stripe between the lines is
occasionally different in shade from the adjacent stripes. I have
clean and deep cleaned the head and performed the alignment of the
head and nothing seamed to appreciably improve the print. Does anyone
have any suggestions on how can I correct this problem? Thank you in
advance. Ignis

If you find you need a new print head and you don't want to spend the
$55.00 U.S. or so it will take to buy one, please offer your printer up for
sale on eBay or something. That printer uses cartridges without chips.
Quite a precious thing these days.

The head is easy to replace. Just read the manual. Before replacing the
head, I'd try manually cleaning the head and manually cleaning the head
wiper. This has relieved many problems around our house.

Got to wear some disposable gloves during the manual cleaning operation.
You also want to do it on some sort of easily cleaned floor. Don't do it
on the carpet. Ink jet ink is absorbed right into the fibers of carpeting.
There's nothing that can remove it. Nothing!

We've got a Canon i560 here at the house. (Actually an i560s where the
"s" stands for Sam's Warehouse Club <Sam as in Sam Walton as in WalMart--a
lot like CostCo.>)

I think the i850 is quite similar to this i560s as best I can remember.

Gather some good lintless cloth. Lintless shop rags sold at automotive
stores work well. Sometimes they're marked as being approved for automatic
transmission service. Those are the best. Automatic transmissions don't
like lint in the valves and printers don't like lint on their heads. Or,
you can go to a fabric store and ask them for "no-pill" fleece. I use the
no-pill fleece because it's cheap and when I cut it to size, there's no
threads and lint released at the cut.

Or, you can always use some good quality paper towels. Again, automotive
parts stores sell special paper toweling that is suitable for automotive
transmissions. Or ... as I used to do when I first started playing with my
printers, just some high quality paper towels from a grocery store will do
if you're too lazy to go to an auto parts store or a fabric store.

For this i560s, I pop out the ink cartridges and place them on a food plate
because they can leak ink while sitting there. Then I raise the lever that
allows me to remove the print head.

I soak a cloth or paper towel with ammoniated cleaner (like Windex) and I
gently drag the cloth across the print nozzles of the head. You'll see the
longer "black" spray nozzles and the shorter wider "color" spray nozzles on
the the underside of the head.

I wipe gently all over the bottom of the print head to remove the gummy ink
residue.

I am careful to avoid getting ink on the gold electrical contacts of the
print head. If you soil those contacts accidentally, just wipe them with a
cloth moistened with isopropyl alcohol. While at the store someday, try to
get 99% isopropyl alcohol and keep it stashed for this purpose. Don't use
that which is known as "denatured alcohol" usually located in the paint
department of hardware stores. Just use "rubbing alcohol" from the
pharmacy region of most stores. There's 70%, 91%, and 99%. The higher the
percentage, the less water in the mix. Any pure rubbing alcohol is good
enough, though. It doesn't have to be 99%. Just don't get the "scented"
stuff and don't get any of the alcohols that have other chemicals in it.
Some rubbing alcohols have wintergreen or witchazel in them. Avoid all but
pure rubbing alcohol. Or, if you're too lazy to get alcohol, just use some
of your Windex to clean the contacts and give them time to dry. Alcohol is
a bit nicer because it can remove vaporized food oils, vaporized candle
wax, cigarette smoke, and other deposits that settle into the head contact
region from ambient air.

You use the alcohol only on the gold contact rectangles of the print head
and on the springy gold contact points of the head holder (the part of the
printer that goes back and forth).

After I've cleaned the bottom of the print head using ammoniated cleaner
(Windex), I then fold a a paper towel so it's a 4-fold thickness. I soak
this with ammoniated cleaner. I sit the print head on that folded towel
for a few minutes so that some of the ammoniated cleaner will be wicked
into the print head nozzles while I do some other Canon cleaning. While it
sits on the soaked towels, some ink will wick onto the towel. This is good
and you should see a black stripe region on the towel and you should see a
multi-colored stripe on the towel representing the cyan-yellow-magenta
colors. If you're seeing all 4 of those colors weeped onto your Windex
soaked towelette, it's looking good!

While the print head soaks on that towel, I clean the "head wipers." In
this i560s, there are two clear plastic (maybe mylar) wiper blades found on
the right side of the printer. They periodically wipe the print head. I
suppose your i850 is similar. If you don't clean the wipers, then on first
power up, you're going to soil your nice clean head with gummy ink that has
collected on the wipers.

As long as I keep the i560s cover open, the head holder remains centered so
I can access that wiper region. I suppose your i850 will behave similarly.
You could unplug the printer while the head holder is centered but I don't
think that's really necessary.

You do want to be careful to avoid closing the printer cover while that
head lever is flipped upward. If the head holder tries to move to home
base while that lever is up, it's going to jam and sometimes those kinds of
jams can throw off the calibration of the little stepper motor that moves
the head holder.

I use ammoniated cleaner on a piece of towel to clean those wipers.
There's two of them close together. The wipers are somewhat flexible but
I'm sure that too much downward pressure could crease or break them.
You've got to use your tactile senses in your fingertips to detect that you
are gently separating them to wipe them longitudinally. Or, maybe it's
best to play it safe and wipe them with cotton tipped swab sticks? Just
touch some adhesive tape to the regions to remove cotton fibers if you see
any left behind.

You'll also see two square or rectangular sponge areas. I thoroughly soak
a small portion of towel and saturate those sponges with the cleaner.
Those sponges have to allow ink to be "sucked" from the print head during a
head clean cycle. The Windex soaked towel piece will wick some of the
gummy ink from those sponges. Clearing the sponges will improve the
ability of those sponges to drain ink from the heads during an automatic
cleaning cycle. You'll also be cleaning gummy ink from the rectangular
rubber seals that run around the periphery of each sponge. Clean rubber
seals will help to maintain an air tight seal between your print head and
those sponges when the printer is idle or powered down.

Once I've cleaned the wiper and sponge area, I put the head back in and
install the cartridges and print some stuff. I usually run a nozzle check
and then run cleaning cycles if necessary. Then, I run the head alignment
program to get it fine tuned.

I have to do this about every 9 months on my kids' i560 because it sits
idle for weeks or months at a time.

This 30 minute manual cleaning routine has never failed to return it to
normal functioning.

I hope it works for you.

If not, you can drop in a new print head and away you go without any of
those annoying integrated circuit chips on the cartridges.

//rus\\
 
M

MCheu

I have experienced that problem. Two causes are partly clogged print
head. Soaking in window cleaner and blowing air will clean the print
head if you do it a couple of times. The other problem is cartridge
providing inadequate ink flow. This can be tested by pressing a q tip
to the output sponge of the cartridge. If flow is good the q tip will
become saturated in about 5 seconds.

I actually have the same problem, but the lines are horizontal
(parallel to the path of the printhead). Oddly, the problem seems to
go away if I shift the print quality to high. It only happens at the
normal, and draft settings.

I understand the soaking in window cleaner, but I'm not sure what you
mean by blowing air. Do you mean just using a can of compressed air
and if so, where do I aim it?
 
I

imignis

A big thanks to everyone who posted a reply to my request for help,
and in particular to Meander Holefield who provided that exhaustive
description on the procedure of how to clean the head of the printer.
I followed the procedure to the letter and I have seen some
improvements, even if the stripes are still present but are negligible
in a print that is very busy with details
..
I then printed some 4X6 pictures of solid colors, black, blue,
magenta, and light tan. The black and light tan were almost perfect,
very uniform in color. The magenta was very good but showed a barely
visible lighter fringe on the right side of the print, approximately
5/16". The blue print was the one that showed the greatest number of
defects. Beside the fact that the stripes were more evident than in
the other color, it had one lighter stripe 5/16" from the right edge,
and one darker stripe 1" from the right edge. I think that also part
of the problem is the difficulty I have in performing the alignment of
the head.

After printing the test sheet the instructions of Canon says: "Select
the pattern that shows no flaws" If by no flaws they mean no vertical
lines or uniformly colored. Very few fit this description, and in
fact in the lower pattern none of them do. Maybe it is time for me to
get a new head. By the way, does anyone knows how to get better
access to the right side of the printer where the printing head comes
to rest? I had some problems cleaning that section trying to reach it
from the top opening. Again, many thanks. Ignis
 
O

Olin K. McDaniel

The trouble with my Canon i850 printer started about a week ago when
the photo print displayed a pattern of vertical lines all along the
print with an interval of 1/8 of an inch. The lines are more evident
on a pale, uniform background and the stripe between the lines is
occasionally different in shade from the adjacent stripes. I have
clean and deep cleaned the head and performed the alignment of the
head and nothing seamed to appreciably improve the print. Does anyone
have any suggestions on how can I correct this problem? Thank you in
advance. Ignis


Sorry if this is too late to be of much help, but just got around to
reading an accumulation of posts here. Much of the posts immediately
following the original are quite correct and very useful. However,
I'd like to add my 2 cents, since I've used an i950 for several years
and have seen many problems, seemingly coming from more than one
single cause.

First, if these "vertical lines" are aligned with the way the print
head moves, then I and many others, refer to that as "banding". Using
that term gets us all in the same understanding, I think.

Second, one answer here mentions using a Q-tip to check to insure
adequate flow rate. That seems to be a useful test, even though I've
not used it - yet. But I definitely agree that most "banding"
results from diminished flow of one or more of the inks. I've
identified several different reasons for such diminished flow, over
the life of my printer. The most common, in my experience, is that
the capillaries within the cartridge are becoming clogged. That can
result simply from too many refills, or from ink that's over aged
beyond its expiration date and begins to coagulate into globs which
can plug the capillaries. In both cases, the solution is to discard
the culprit and start with a new item. If this condition is allowed
to continue too long, I believe (cannot prove it, though) that the
channels within the printhead itself become clogged. In time this may
become so severe that all reasonable head cleaning is ineffective.

After nearly 3 years on the original printhead, these problems became
so severe, I apparently ruined the printhead with too vigorous
cleaning attempts and had to replace it. This brought things back to
beautiful prints, for many full page color photos, and many refills on
the new cartridges. But as time has progressed, I've again begun
seeing the effect of clogged cartridges, via "banding", and through a
serious effort of identifying the failing cartridge at the time, I
quickly replaced that cartridge with a new one. (How to identify the
culprit is another lesson in itself!)

So, my conclusion here is - there is no absolute life to be expected
out of a given new cartridge (meaning number of refills). But my
experience shows at least 6 to 30 refills can be obtained - but only
if one is observant and thinks logically about what they observe.

Olin McDaniel
 
M

Meander Holefield

The "vertical" stripe pattern just hit me. I wasn't thinking. I forgot to
tell you also about the locator strip in the printer. I'm sorry I didn't
mention it.

You'll see the drive belt and near it is a clear plastic strip that looks as
though it's been lightly sprayed with a dusting of grey paint.

That clear plastic strip is a locator strip that tells the head where it is
in its travels. I don't know if it is optically read or if it is
magnetically read by the head.

A tiny glob of ink, oil, or other debris on that strip can cause all sorts of
problems and I'll bet that a vertical stripe on the printout is one of those
problems that can be remedied by cleaning that strip.

Since the paper moves vertically during a feed, then vertical stripes tell me
something is corrupting the spray pattern at the very same spots each time
the head sprays while moving back and forth.

What is a safe cleaning solution? I don't know. I've always used an
ammoniated cleaner like Windex. I'm thinking that if the engineers had any
sense at all, they'd construct that locator strip to be impervious to the ink
spray and that means it would have to be immune to water, glycerin, and
alcohol and ammonia.

I've never used alcohol to clean that strip on my Epson's. I have used
Windex solutions, however.

I use a soft cloth or paper towel moistened with the solution. I wrap my
thumb and forefinger in the moistened towel and then I gently swipe that
strip left to right to clean it.

Back when I used to oil my Epson's, I inadvertently get a bit of oil on that
locator strip. It would cause some strange spray patterns. I'd swipe the
strip with a little Windex and it would be good as new.

(I don't bother oiling my printers any more. I just got lazy. Actually, the
bronze bearings are supposedly impregnated with lubricant that is released as
the bearings wear.)

//rus\\
 

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