Spyware Notices when login

G

Guest

Hey ads02 :)

Try to provide as much information as possible as it will then be alot
easier to help, What do the Spyware notices display? If its showing a threat
on your system do you choose for it to be removed ? Are you still getting the
same alerts for the same malware on reboot even after running a full system
scan ?

Its worth running Ewido from the Admin account and a online virus scanner to
make sure there isnt other malware that may be reinstalling causing the
repeated alerts.

Please download Ewido Anti-Malware

http://www.ewido.net/en/download/

it is a free version of the program. Install Ewido. When installing, under
"Additional Options" uncheck.. Install background guard & Install scan via
context menu
Launch ewido, there should be an icon on your desktop, double-click it.
The program will now open to the main screen.
You will need to update ewido to the latest definition files.
On the left hand side of the main screen click update.
Then click on Start Update, when its finished the status bar at the bottom
will display "Update successful" then close Ewido.

Once the updates are installed do the following:

Reboot into Safe Mode, you can do this by restarting your computer, then
contiunally tapping F8 until a menu appears. Use your up arrow key to
highlight Safe Mode, then hit enter.

Run Ewido:
Click on scanner
Click on Complete System Scan and the scan will begin.
If ewido finds anything, it will pop up a notification. Select "clean" and
check the boxes "Perform action with all infections" and "Create encrypted
backup" before clicking on OK
Once the scan has completed, there will be a button located on the bottom of
the screen named Save report, Click Save report.

Save the report .txt file to your desktop or a location where you can find
it easily.

Close ewido security suite.

Run Microsoft Antispyware and choose a full system scan then remove anything
found.

Reboot into normal mode.

Finally run this online virus scan:

http://www.pandasoftware.com/products/activescan.htm

When its finished choose to See Report then save the scan log and post it
back with Ewido's log if the problems continue

Regards

Andy
 
G

Guest

I had the same issue with my wife's account (weak account with no
administrator rights).

I solved it by changing her account into administrator temporarely, logged
in with her account, check 'remember this answer', and changing her accounts
to 'no administrator' again.

The pop-ups didn't show up again.

Good luck,
SJ
 
B

Bill Sanderson

Excellent--glad that worked! This should be behind us soon with beta2, I
believe.

--
 

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