Spyware cannot change internet explorer setting

[fritzel]

Hi, I just downloaded this software because my computer
detected that I have spyware. It can scan, find the
threat and says it has successfully deleted the threat
although it still remains in my computer. The problem is
even if I change the start page with my internet explorer
manually in Advanced tool browser restore it does not
appear to change in the system explorer.

 

[Andre Da Costa]

Are you logged on as an Administrator? Also try doing this in safe mode.

On the Scan Page choose Scan Options > Full System Scan. Do this at
least two times until detects something. Also, before you restart in safe
mode, disable System Restore, some trojans and spyware programs are likely
to restore themselves with system snap shots:

Right click My Computer > Properties > System Restore, check the "Disable
System Restore" check box and restart in safe mode.

Restart in safe mode instructions:
www.microsoft.com/resources/documentation/
windows/xp/all/proddocs/en-us/boot_failsafe.mspx

 

[andy_yzf]

Hi,

Is this the same problem that I am coming across ? I have
run the anti-spyware about 3 or 4 times, but within
minutes of the homepage being reset to say 'msn.com' it
changes back to a forced .net website with loads of links
for drugs, adult ads etc.

I've cleaned any viruses off too, but it's becoming very
frustrating now, that I cannot use the web, without this
page being forced on me.

HELP

Andy

 

[Bill Sanderson]

Have you done a deep full scan with Microsoft Antispyware in safe mode?