Spreadsheet files missing .xls extension

[Cathy C]

A client called saying that some Excel files had disappeared, but when I did
a search for specific names they were found - without the .xls extension.
They have no idea how they got renamed. Once they were renamed with the
..xls, they worked fine, but I'm baffled by how they could have lost their
extensions. Any thoughts on this?

Thanks,
Cathy

 

[Jim Rech]

Your client may went gone into My Computer, Tools, Folder Options, View and
checked "Hide extensions for known file types".

--
Jim
|A client called saying that some Excel files had disappeared, but when I
did
| a search for specific names they were found - without the .xls extension.
| They have no idea how they got renamed. Once they were renamed with the
| .xls, they worked fine, but I'm baffled by how they could have lost their
| extensions. Any thoughts on this?
|
| Thanks,
| Cathy
|

 

[Cathy C]

No. The extensions were definitely missing. When I added them back, they
showed up. Hide extensions ... was not checked.