spooler issues / event 61

G

Graham Turner

am trying to resolve issues of spooler service on a number of servers
(build - win2k / sp3) which every so often is stopping and requiring
administrator restart.

warning events logged on the offending servers are;

event id - 61

eventid.net gives us that this is documented by pss ref 810647 and which
tells us this was fixed in sp4

it does suggest a hotfix is available which if we must modify the DC's to
fix this would seem to be of a lesser impact than sp4 installation - is
there a hotfix

even better would be that this in fact caused by "buggy" drivers and is
resolved by update of print driver

any one share this issue / give further information.

GT
 
K

Kevin Longley

It is under MS KB823980

Graham Turner said:
Kevin, as i am much more inclined towards the application of hotfix vs sp4
can you point us to URL location of the required hotfix

Thanks for your help

GT
 

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