SPONTANEOUSLY REBOTING COMPUTER

[JIMMY]

I JUST BOUGHT A NEW EMACHINES COMPUTER AND IT
SPONTANEOUSLY REBOOTS ITSELF ATLEAST ONCE A DAY. SEND
REPORT SAYS IT IS IN MICROSOFT SOFTWARE. ALREADY CHECKED
PC FOR SPYWARE/VIRUS. CAN ANYONE PLEASE HELP.

 

[JayKay]

Where to start? Have you read the details in the error report? What application is failing? Is it a legitimate copy of Windows? Is all your hardware installed correctly? - not everything is spyware-related…

Secondly, it's not polite to type in ALL CAPITALS - it's the same as shouting!

Lastly, if you think it may be spyware, you'll need to provide as much information as you can about your software and hardware.

JK

nntp://privatenews.microsoft.com/microsoft.private.security.spyware.onlinecommunity/<[email protected]>

I JUST BOUGHT A NEW EMACHINES COMPUTER AND IT
SPONTANEOUSLY REBOOTS ITSELF ATLEAST ONCE A DAY. SEND
REPORT SAYS IT IS IN MICROSOFT SOFTWARE. ALREADY CHECKED
PC FOR SPYWARE/VIRUS. CAN ANYONE PLEASE HELP.


[microsoft.private.security.spyware.onlinecommunity]

 

[Robin Walker [MVP]]

I JUST BOUGHT A NEW EMACHINES COMPUTER AND IT
SPONTANEOUSLY REBOOTS ITSELF ATLEAST ONCE A DAY. SEND
REPORT SAYS IT IS IN MICROSOFT SOFTWARE. ALREADY CHECKED
PC FOR SPYWARE/VIRUS. CAN ANYONE PLEASE HELP.

Unless this problem is related to the use of the MS AntiSpyware program,
this newsgroup is not the right place to seek help.

As the PC is new, you should take the problem up with the vendor as a
Warranty issue.

 

[Steve Dodson [MSFT]]

Jimmy,

Can you copy the "System Error" warning event out of the system log and
paste it here with the parameters? Also, when does the problem occur Random
times, during a scan, etc? I need a bit more details to continue
troubleshooting.

-steve


Steve Dodson [MSFT]
MCSE, CISSP
PSS Security

--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
--------------------