speed

O

Obi2004

i have Xp pro and 512MB RAM.
My computer is slow especially my browser. i suspect spyware. I scanned with
spybot search and destroy to no avail. Could someone please help me?
Obi
 
M

Malke

Obi2004 said:
i have Xp pro and 512MB RAM.
My computer is slow especially my browser. i suspect spyware. I scanned
with spybot search and destroy to no avail. Could someone please help me?
Obi

Spybot S&D is not enough, particularly if you haven't gone through any prep
work. After you go through the thorough steps of scanning for viruses and
malware, if the computer is still slow see the following links. Make sure
you do the malware scanning first.

Slow or Sluggish Computer:
http://www3.telus.net/dandemar/slowcom.htm
http://aumha.org/a/health.htm - Take Out the Trash

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://www.pctipp.ch/downloads/sicherheit/35905/multi_av_scanning_tool.html
- download site

The site is in German but David's tool is in English so don't let that worry
you. Scroll all the way down to almost the bottom of the page and you'll
see a box titled "Infos Zum Download - Multi-AV Scanning Tool". You'll see
"Download von www pctipp.ch" and the live link to download Multi_AV.

You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the first link above (not here, please).

Not all tools used will work in Vista and you will need to run them
elevated. If you are unable to remove the infection by following the
general steps, register at one of the HijackThis forums as suggested.

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. If you can't do the work yourself
(and there is no shame in admitting this isn't your cup of tea), take the
machine to a professional computer repair shop (not your local equivalent
of BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may be
so infested that Windows will need to be clean-installed. If possible, have
all your data backed up before you take the machine into a shop.

Malke
 

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