Special Characters Are Being Replaced With A Square

[Jackie]

I am using Outlook 2003 and compose my messages using
HTML format. I am using MS Word 2003 to edit/read e-
mails. When I create a message with special characters,
such as apostrophe, quotation marks, exclamation marks,
etc., they are replaced with a square. The message
appears correct while I'm composing it, but once it's
sent the change occurs. When the recipient replies to my
message, I have throughout the message. I have even
sent a message to myself and that's they way it comes
through. Below is an example:

It's okay! Will read: It s okay . I can't insert the
square, but where you see the space, there is a little
square box.

Any suggestions as to what is causing this?

 

[Milly Staples [MVP - Outlook]]

What is your mail encoding format? If you change it to Western Windows ISO,
does it help?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After furious head scratching, Jackie <[email protected]>
asked this group:

| I am using Outlook 2003 and compose my messages using
| HTML format. I am using MS Word 2003 to edit/read e-
| mails. When I create a message with special characters,
| such as apostrophe, quotation marks, exclamation marks,
| etc., they are replaced with a square. The message
| appears correct while I'm composing it, but once it's
| sent the change occurs. When the recipient replies to my
| message, I have throughout the message. I have even
| sent a message to myself and that's they way it comes
| through. Below is an example:
|
| It's okay! Will read: It s okay . I can't insert the
| square, but where you see the space, there is a little
| square box.
|
| Any suggestions as to what is causing this?

 

[Jackie]

Milly,
Apparently it's the default setting because it's already
set to Western Windows ISO

-----Original Message-----
What is your mail encoding format? If you change it to Western Windows ISO,
does it help?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After furious head scratching, Jackie