spanpst.exe

[Verna Joy]

i tried to open micro soft outlook today, (I was on it all morning)and all of
a sudden it came up with this error " cannot open your default e-mail
foders. errors have been detected in the file
......\microsoft\outlook\outlook.pst. quit outlook and all mail-enabled
applications, and then use the Inbox repair tool (scanpst.exe) to diagnose
and repair errors in the file, For more information about the inbox repair
tool, see help."

I can't open the tools tab or the help tab in outlook.
When I go to search it comes up with the file: Scanpst in the folder
C:\Programs/Microsoft Office\Office 12."

when i click on that file it comes up with : Micrsoft Office Outlook 2007
Repair..
it has a box that says "Enter the name of the file you want to scan:" What
do I put in that box?
No matter what I put in there, it says : The file C;\.... does not exist.
type a valid filename."

PLEASE PLEASE somebody help!!!!!!

Thanks

 

[Brian Tillman]

When I go to search it comes up with the file: Scanpst in the folder
C:\Programs/Microsoft Office\Office 12."

when i click on that file it comes up with : Micrsoft Office Outlook
2007 Repair..
it has a box that says "Enter the name of the file you want to scan:"
What do I put in that box?

You answered your own question when you said:

" cannot open your default e-mail foders. errors have been detected in
the file
.....\microsoft\outlook\outlook.pst. quit outlook and all

So, in the box, enter the path to your PST, a portion of which you've
included in the transcription of the error message. For Windows XP, the
file will be
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook\outlook.pst
.. For Windows Vista, it's %LocalAppData%\Microsoft\Outlook\outlook.pst

 

[Verna Joy]

Brian:
When I put that address in, it still says: The path specified for the file
C:\Program files|Microsoft Office\office 12\%userprofie%\local
settings\application data\microsoft\outlook.pst does not exist. Type a valid
path and filename."
How did this happen all of a sudden? I was using my email this morning and I
tried to forward something and it had these weird paragraph symbols on all
the lines then it wouldn't open any more.
Thank you so much for trying to help me.

 

[Pat Willener]

Of course the portion that Brian typed as %UserProfile% must be replaced
with your Windows userid name.

Best to use Windows Explorer, browse to the location of the PST file,
then copy and paste the path into the scanpst field. Actually, isn't
there a 'Browse' button in scanpst?

 

[Brian Tillman]

When I put that address in, it still says: The path specified for the
file C:\Program files|Microsoft Office\office 12\%userprofie%\local
settings\application data\microsoft\outlook.pst does not exist. Type
a valid path and filename."

Take out the "C:\Program Files\Microsoft\Office\Office 12" part. That
doesn't belong. Did you choose the path that matched your Windows version,
which you still have not stated? Better yet, browse to the proper location.
You will need to enable viewing of hidden files and folders in Control
Panel's Folder Options in order to do that. The proper location depends, of
course, on your version of Windows.

How did this happen all of a sudden?

Only you would know that, since you were there.

I was using my email this morning and I tried to forward something and it
had these weird
paragraph symbols on all the lines then it wouldn't open any more.

Those are unrelated items. Word will show the markup symbols if you press
Ctrl-Shift-8 or click the Pilchrow button (¶) on the toolbar of Word.
That's normal. I'd need an advanced degree in clairvoyance to know why it
stopped opening.

 

[Brian Tillman]

Of course the portion that Brian typed as %UserProfile% must be
replaced with your Windows userid name.

That should not be necessary. Filename fields should be able to make use of
environment variables. However, apparently it is necessary. SCANPST does
not recognize environment variables. I hadn't tested it. Sorry for the
misinformation.

To Verna: the correct path for Windows XP is
C:\Documents and Settings\yourusername\Local Settings\Application
Data\Microsoft\Outlook\outlook.pst and for Windows Vista, it's
C:\Users\yourusername\AppData\Local\Microsoft\Outlook\outlook.pst

 

[Verna Joy]

Brian;
I am so frustrated. That didn't work either.
I have Windows XP. When you asked me "Did you choose the path that matched
your Windows version, which you still have not stated? " I don't know
exactly where I was suppose to choose the path that matched my windows
version.

I didn't do anything unusual when this all started. I was just answering
emails.
Thanks everyone for trying to help me.
Verna Joy

 

[Verna Joy]

Brian:
THANK YOU THANK YOU
It worked that time...... How can I ever tell you Thank you enough?

 

[Pat Willener]

That should not be necessary. Filename fields should be able to make use of
environment variables. However, apparently it is necessary. SCANPST does
not recognize environment variables. I hadn't tested it. Sorry for the
misinformation.

It may still work with the environment variable; the problem may be that
the variable's name was not correctly typed by Verna; as "%userprofie%"
(in an earlier post) - *that* will not work.

 

[Brian Tillman]

It may still work with the environment variable; the problem may be
that the variable's name was not correctly typed by Verna; as
"%userprofie%" (in an earlier post) - *that* will not work.

Even when correctly typed, SCANPST won't recognize an environment variable.
I tried it. Bummer.

 

[Pat Willener]

Even when correctly typed, SCANPST won't recognize an environment variable.
I tried it. Bummer.

Ah; thanks for the info!

 

[Kim]

i tried to open micro soft outlook today, (I was on it all morning)and all of
a sudden it came up with this error " cannot open your default e-mail
foders. errors have been detected in the file
.....\microsoft\outlook\outlook.pst. quit outlook and all mail-enabled
applications, and then use the Inbox repair tool (scanpst.exe) to diagnose
and repair errors in the file, For more information about the inbox repair
tool, see help."

I can't open the tools tab or the help tab in outlook.
When I go to search it comes up with the file: Scanpst in the folder
C:\Programs/Microsoft Office\Office 12."

when i click on that file it comes up with : Micrsoft Office Outlook 2007
Repair..
it has a box that says "Enter the name of the file you want to scan:" What
do I put in that box?
No matter what I put in there, it says : The file C;\.... does not exist.
type a valid filename."

PLEASE PLEASE somebody help!!!!!!

Thanks I had this problem too. Pain in the ... I tried everything but would get the

message Errors have been detected in file Quit outlook and all mail enable
griops and use inbox repair tool scanpst.ext to repair etc...


HUH?? My items wouldn't delete. Lots of people are having this issue
with no HeLP... Simple language
Step 1: Go in your start menu bottom left corner
Step 2: Click on SEARCH (NOT run)
Step 3: In the chose of Search files and folders make sure you check the box
that shows if you want hidden files.
Step 4: There will be 3 boxes ...In the search top box type in the words
scanpst.exe , leave the next box empty and the last box drop down menu you
choose to look in your C drive on your computer.
Step 5: It will search and find 2 scanpst files choose the top scanpst RIGHT
click it.
Step6: Tis is your Office 12 file believe it or not....Find the file that
says scanspst looks like a broken envelop if you have your settings to show
icons...open it to browse box
Step7: Type in the browse box exactly what it said your error was...EXAMPLE
mine was....

C:\Documents and Settings\HP_Administrator\Local Settings\Application
Data\Microsoft\Outlook\Outlook1.pst

It runs the file and actually repairs the files! Now I went in and deleted
all of the ones stuck in my inbox and my deleted items with no issues!!

P.S Another hint.....If you can not find what pst file you need you can also
go into
your microsoft OUTLOOK
1. Go into TOOLS at top choose account settings
2. Then Click on Tab that says Data files
3. Right click and COPY the pst. file
4. Close all the outlook program.

This really is very easy to do ....after putting up with errors for over 1
month of trying to understand how to fix things with no one out there with an
easy answer. This will work I made it as easy as Microsoft should have to fix
this issue. How many of us really know where any of those stupid files are.
Good Luck!

I understand what you are going through. Smart people just don't give good
directions for the average person to be able to do. Common instructions is
all we need.

kim