SpamKiller problems.

[Jack]

Hi, I just got this marvelous new McAfee Internet security suite. It has
several nice features, however, and I know this isn't the right forum, but,
whenever I activate the Spam Killer feature, it automatically changes my pop
3 account to 127.0.0.1, which my ISP midco does not recognize, so this
causes my email program etc. to go off line. I called my ISP provider and
they suggested that I call McAfee, whose only suggestion was to change to
localhost, still no luck. can anyone help me, or should I remove this
program and go to something else?
TIA Jack

 

[Jeffrey Struyk - MVP]

Hi, I just got this marvelous new McAfee Internet security suite. It has
several nice features, however, and I know this isn't the right forum, but,
whenever I activate the Spam Killer feature, it automatically changes my pop
3 account to 127.0.0.1, which my ISP midco does not recognize, so this
causes my email program etc. to go off line. I called my ISP provider and
they suggested that I call McAfee, whose only suggestion was to change to
localhost, still no luck. can anyone help me, or should I remove this
program and go to something else?
TIA Jack

It sounds like McAfee is setting up a proxy server on your local
machine: 127.0.0.1 That's how my spam filter works. Mine changed
all the settings automatically. It would seem yours did not.

Which email client are you using? What do you have in the POP3, SMTP,
and account name settings? For comparison, with my spam proxy
enabled, this is how mine look:

POP3: 127.0.0.1
SMTP: mail.isp.com
Account name: username/smtp.isp.com:110

Try setting yours up in a similar manner. If that fails, I'd suggest
disabling the spam proxy, getting your email working again by putting
in the normal settings. Enable the proxy. If it doesn't work, note
exactly which settings the spam filter changed. Let us know what they
were before and after they changed (removing identifying info as I
did, of course).

Good luck, and keep us posted.

Jeff

 

[Jack]

Hi Jeff. Thanks for the info. Think I have the problem licked. Removed
the whole suite, and upon reinstalling discovered that the SpamKiller server
exe. file was missing, installed same, and everything seems to be working
fine now. Thanks Jack

 

[Jeffrey Struyk - MVP]

Hi Jeff. Thanks for the info. Think I have the problem licked. Removed
the whole suite, and upon reinstalling discovered that the SpamKiller server
exe. file was missing, installed same, and everything seems to be working
fine now. Thanks Jack

Well, a missing .EXE would cause that as well <G>. Glad you got it
worked out. Having a working spam filter is a very nice thing.