Outlook /w McAfee Spamkiller

[cphite]

I am having a problem with my Outlook after re-installing McAfee
SpamKiller (the most recent version). I was getting a lot of error
messages from Spamkiller - just general stuff, program was crashing
even when Outlook was closed - so we re-installed it per instruction
from the "Virtual Assistant" from McAfee.

After the re-install, I am unable to receive ANY email in Outlook. It
doesn't get marked as spam or anything like that - I just don't
receive it at all. I've checked the settings in Outlook and nothing
seems to have changed.

Also tried shutting off spamkiller and that doesn't help either.

Anyone have any ideas how I might fix this? McAfee support has been
no help at all. I suspect that spamkiller messed something up in the
Outlook config but I'm not sure what it might be.

Thanks

 

[Milly Staples [MVP - Outlook]]

Remove Spamkiller, then do a Detect and Repair on Outlook. If you have any other questions, ALWAYS include your version of Outlook!!!!!!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| I am having a problem with my Outlook after re-installing McAfee
| SpamKiller (the most recent version). I was getting a lot of error
| messages from Spamkiller - just general stuff, program was crashing
| even when Outlook was closed - so we re-installed it per instruction
| from the "Virtual Assistant" from McAfee.
|
| After the re-install, I am unable to receive ANY email in Outlook. It
| doesn't get marked as spam or anything like that - I just don't
| receive it at all. I've checked the settings in Outlook and nothing
| seems to have changed.
|
| Also tried shutting off spamkiller and that doesn't help either.
|
| Anyone have any ideas how I might fix this? McAfee support has been
| no help at all. I suspect that spamkiller messed something up in the
| Outlook config but I'm not sure what it might be.
|
| Thanks

 

[cphite]

Sorry Milly I forgot.

It is Office 2003 Professional Edition, SP2. The detect and repair
fixed it. Thanks!

Is this a common (or at least known) problem with Spamkiller? I have
it uninstalled for now and am wondering if maybe I should just leave
it that way.