SP4 Installed But I Can't Access Internet

R

Ron

Wondering if someone can help...

I just installed SP4, but when I try to access the
Internet (IE 6), I get the error message "Page Cannot Be
Found". I removed SP4 and now am able to access the
Internet.

I would be most grateful if anyone knows how I can fix
this.

Thanks!
 
A

Alan Illeman

Ron said:
Wondering if someone can help...

I just installed SP4, but when I try to access the
Internet (IE 6), I get the error message "Page Cannot Be
Found". I removed SP4 and now am able to access the
Internet.

I would be most grateful if anyone knows how I can fix
this.

Thanks!

Imo, SP4 should be installed directly after you install Win2k,
and before you install or update any applications - afterall
a service pack changes fundamental code. You'd think that
Microsoft would tell you to do it that way (anyone comment?).

It would seem in your situation that the updated code to run
IE6, updated from IE5 on the Win2K CD, is no longer
compatible - and a remedy may be to reinstall IE6 after
you've added SP4. Just my 2 cents.

Alan
 
M

Mercury

Actually that advice is incorrect as well as foolish. That advice would mean
no one should install SP4 unless they reformat and reinstall all their
applications, which is ridiculous. Most people and corporations have had no
problems with SP4, including us. As always, if this is a production machine,
you should backup and also use the option of allowing an uninstall. Since it
is always not possible to test every possible combination of hardware and
software with SP4, there will always be a few installations that are
problematic.
 
A

Alan Illeman

Mercury said:
Actually that advice is incorrect as well as foolish. That advice would mean
no one should install SP4 unless they reformat and reinstall all their
applications, which is ridiculous. Most people and corporations have had no
problems with SP4, including us. As always, if this is a production machine,
you should backup and also use the option of allowing an uninstall. Since it
is always not possible to test every possible combination of hardware and
software with SP4, there will always be a few installations that are
problematic.

Ron, regardless of what he says, I still think you should
try a reinstall of IE6, after SP4, afterall he admits "there will always be a few
installations that are problematic" and yours maybe one of them.
 
M

Mercury

If you have time to waste, you can humor the OP, who seems obsessed with
this solution. However, that is not the problem, since IE6 was probably
already installed on your system earlier and nowhere have you suggested IE
was upgraded at the time of the SP4 install. I would suggest it is more
likely a Win2000 service setting, a 3rd party firewall setting or a driver
problem.
 
A

Alan Illeman

Mercury said:
If you have time to waste, you can humor the OP, who seems obsessed with
this solution. However, that is not the problem, since IE6 was probably
already installed on your system earlier and nowhere have you suggested IE
was upgraded at the time of the SP4 install. I would suggest it is more
likely a Win2000 service setting, a 3rd party firewall setting or a driver
problem.

If he installed from the Win2k CD, he would have installed IE5, so if he
is now running IE6, he must have upgraded it. It's certainly worth trying
reinstalling IE6 following SP4, in light of his original statement - lacking
any practical help from any other quarter.
 

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