SP3 did me bad!

B

bigVgriz

After months of looking at the critical update window I finally decided to
download SP3. All went well until it said "To continue your computer will be
restarted to finish install."
Now my computer starts to come on then shuts itself down and starts all over
again.
The message reads "We apologize for your inconvenience, but Windows did not
start successfully."(Please use last known good configuration)
I can't get it to stay on, it gets to the Windows logo and boom! it goes
blank only to start again right away and shuts itself off.
It repeats every few seconds.
What can I do short of sueing Microsoft for a new computer.
Pleas HELP!

VG
 
R

Ron Badour

Did you try the last known good configuration as the system suggested?

--
Regards

Ron Badour
MS MVP
Windows Desktop Experience
 
B

Big_Al

bigVgriz said:
After months of looking at the critical update window I finally decided to
download SP3. All went well until it said "To continue your computer will be
restarted to finish install."
Now my computer starts to come on then shuts itself down and starts all over
again.
The message reads "We apologize for your inconvenience, but Windows did not
start successfully."(Please use last known good configuration)
I can't get it to stay on, it gets to the Windows logo and boom! it goes
blank only to start again right away and shuts itself off.
It repeats every few seconds.
What can I do short of sueing Microsoft for a new computer.
Pleas HELP!

VG

Do you have an AMD chip. And is this an OEM OS?
There is a fix for this. It will reboot over and over.
See preps.

A place to get FREE support for SP3 installation issues *from Microsoft*...
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131


WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Release Notes for Windows XP Service Pack 3
http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm


This would also fix the issue for those planning on updating to SP3 as
well. Apply this before you install SP3.
http://support.microsoft.com/?kbid=953356

And this last one is for the AMD /Intel fix.
From PA Bear [MS MVP]:
Workarounds:

http://msinfluentials.com/blogs/jes...ed-computer-boot-after-installing-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
[WinXP SP3]."

1. Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
2. After booting into Safe Mode:
Start --> Run --> (copy/paste)
sc config intelppm start= disabled
--> OK --> Reboot into normal (Windows) mode.
 
J

JS

Error message after you upgrade a computer that uses a processor other than
an Intel processor to Windows XP Service Pack 2 or to Windows XP Service
Pack 3: "STOP: 0x0000007E"
http://support.microsoft.com/?kbid=953356
This is the patch to fix the above issue "For non-Intel processors"
***Must be applied before installing SP3***
http://www.microsoft.com/downloads/...A7-54D6-4C31-BDA3-EFD2F7E87A8C&displaylang=en

You receive a "Stop 0x0000007E" error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer.
http://support.microsoft.com/kb/888372

From: Jesper Johansson's blog
Does your AMD-based computer boot after installing XP SP3?
(Affects AMD-based computers with OEM images, primarily HP Desktops)
http://msinfluentials.com/blogs/jes...ed-computer-boot-after-installing-xp-sp3.aspx

Also if I where to install SP3 I would choose to download the
file and not use Automatic Updates.

Your PC must be at least SP1 or SP2 level as SP3 will not
install on XP Gold.

I would also create an "Image Backup" of my drive prior
to installing SP3 just in case you do have problems.
Don't have any Image Backup software:
Try "True Image" (has a 15 day trial version available)
http://www.acronis.com/homecomputing/products/trueimage/

If you use Zone Alarm Firewall (Free or Paid) then update to
the most recent version.

How to obtain the latest Windows XP service pack
http://support.microsoft.com/kb/322389

Where to download the SP3 installation file:
(File is large but will only install components that your PC requires)
http://www.microsoft.com/downloads/...a8-5e76-401f-be08-1e1555d4f3d4&DisplayLang=en

Windows XP Service Pack 3 Overview
http://www.microsoft.com/downloads/...ad-bc34-40be-8d85-6bb4f56f5110&displaylang=en
Be sure to download and read the file titled 'Overview of Windows XP Service
Pack 3'
Note: "You can run the SP3 update package on any edition of Windows XP SP1
or SP2."

The hard disk space requirements for Windows XP Service Pack 3
Discusses the hard disk space requirements for installing
Windows XP Service Pack 3 (SP3)
"For a PC on which Windows XP is already installed"
http://support.microsoft.com/kb/947311/en-us

Installing Windows XP Service Pack 3 (SP3)
http://technet.microsoft.com/en-us/windows/cc164204.aspx

Release notes for the Windows XP Service Pack 3
http://support.microsoft.com/kb/936929/en-us

List of fixes that are included in Windows XP Service Pack 3
http://support.microsoft.com/kb/946480/

Steps to take before you install Windows XP Service Pack 3
Recommends steps to take before you install Windows XP Service Pack 3.
Also includes troubleshooting information.
http://support.microsoft.com/kb/950717/en-us

Internet Explorer: (From Shenan Stanley MS MVP)
"If you have installed Windows Internet Explorer® 7 or a beta version of
Internet Explorer 8, and then install Windows XP SP3, you cannot uninstall
Internet Explorer. To avoid this, ensure Internet Explorer 7 or a beta
version of Internet Explorer 8 is not installed before installing Windows XP
SP3. If you have already encountered this issue, uninstall Windows XP SP3,
uninstall Internet Explorer, and then reinstall Windows XP SP3."

Windows XP Media Center Edition 2002: (From Shenan Stanley MS MVP)
"If you install Windows XP SP3 on a computer running Windows XP Media Center
Edition 2002 with SP1, Windows XP Media Center Edition may malfunction. To
avoid this, install Windows XP SP2 before you install Windows XP SP3. If
this issue has already occurred, uninstall Windows XP SP3, install Windows
XP SP2, and then reinstall Windows XP SP3."

XP SP3: Post Installation Cleanup:
http://www.aumha.net/viewtopic.php?f=62&t=33827

How to troubleshoot an unsuccessful installation of
Windows XP Service Pack 3:
http://support.microsoft.com/kb/950718/en-us

Free unlimited installation and compatibility support
(Via Email, Chat or Phone support)
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

Install SP3 in 'Clean Boot' mode:
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353

Availability of the .NET Framework 1.0 post-Service Pack 3 hotfix
Describes the .NET Framework 1.0 post-Service Pack 3 hotfix rollup package
for the Mscorwks.dll, Mscorsvr.dll, and Mscorlib.dll files.
http://support.microsoft.com/kb/896061/en-us

How to prevent SP3 from being installed on your PC
(Windows Service Pack Blocker Tool Kit)
http://www.microsoft.com/downloads/...7A-5267-4BD6-87D0-E2A72099EDB7&displaylang=en
(Works for 1 year from date SP3 was released)

JS
www.pagestart.com
 
B

bigVgriz

Yes I did this, it acts like it wants to do something then clicks off.
I tried it in safe mode also.
It gets to the windows logo and it just pops off
 
B

bigVgriz

Yes it is an ADM I have no Idea about the OEM.


Big_Al said:
bigVgriz said:
After months of looking at the critical update window I finally decided to
download SP3. All went well until it said "To continue your computer will be
restarted to finish install."
Now my computer starts to come on then shuts itself down and starts all over
again.
The message reads "We apologize for your inconvenience, but Windows did not
start successfully."(Please use last known good configuration)
I can't get it to stay on, it gets to the Windows logo and boom! it goes
blank only to start again right away and shuts itself off.
It repeats every few seconds.
What can I do short of sueing Microsoft for a new computer.
Pleas HELP!

VG

Do you have an AMD chip. And is this an OEM OS?
There is a fix for this. It will reboot over and over.
See preps.

A place to get FREE support for SP3 installation issues *from Microsoft*...
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131


WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Release Notes for Windows XP Service Pack 3
http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm


This would also fix the issue for those planning on updating to SP3 as
well. Apply this before you install SP3.
http://support.microsoft.com/?kbid=953356

And this last one is for the AMD /Intel fix.
From PA Bear [MS MVP]:
Workarounds:

http://msinfluentials.com/blogs/jes...ed-computer-boot-after-installing-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
[WinXP SP3]."

1. Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
2. After booting into Safe Mode:
Start --> Run --> (copy/paste)
sc config intelppm start= disabled
--> OK --> Reboot into normal (Windows) mode.
 

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