SP3 and SCSI Drivers

B

Bernard

I have an XP Pro SP3 system and I just tried to get an old Adaptec APA-1460D
PCMCIA card to work. This has worked fine some time ago on the same hardware
but on SP2. Now each time I try to install the card I get a yellow
exclamation mark in device drivers under the SCSI heading.

Looking at the general tab in Properties it says "This device cannot start
(Code 10)". I've tried looking for drivers for it but everywhere I go it
seems to say that SCSI drivers are provided as standard by Windows in SP3, so
there are no new ones I can download. Does anyone have any clue as to how I
can solve this problem or is it that the hardware is just too old now to work
- seems a bit strange since it worked fine with SP2.

Maybe there is some way I can delete the SCSI drivers and then retrieve them
from a web site to reinstall them, or is this wishful thinking as well?
 
A

Andrew E.

Go to adaptec web site & download the latest drivers for the card,older cards
might have only "older drivers" at the site,maybe the card is
obsolete...You can/
could go to microsoft update,scroll the L.sub-list,select:use
administrative options,
in the new window,locate microsoft update catalog,in the catalog,type in
Windows
XP and the hardware,any drivers/software validated by microsoft will
show.....
 
B

Bernard

Unfortunately Robear, if you don't live in the US or Canada you are a second
class citizen and Microsoft wants to charge the equivalent of 90 USD for
answering an email by the next day (with of course no guarantee that it will
fix the problem), so the free support looks great in the adverts but
unfortunately sucks in practice. So like a lot of people I shall just have to
hope that there are some kind folks out there with some good suggestions.
 
B

Bernard

Andrew, Apparantly SP3 is supposed to include SCSI drivers and they are not
needed anymore from card manufacturers - at least that is what Adaptec says.
So I cannot get anything from the Adaptec site - Microsoft has taken over.
See http://www.adaptec.com/en-US/support/_eol/scsi_port_pcmcia/APA-1460D/ for
the details. Here it says that drivers will only be supplied for OS's where
drivers are not supplied as part of the OS, and XP is not listed as an OS
where drivers are needed - on the product spec pages
http://www.adaptec.com/en-US/support/_eol/scsi_port_pcmcia/APA-1460D/ it says
that XP is supported. Hence my dilemma, and question about whether anyone
knows how to uninstall and re-installl the Micorsoft SCSI driver?

I did take a look in the Windows Update catalog, but there were only 4
entries under "Windows XP Adaptec" and none of these related to any SCSI
card, so no luck there. Any other suggestions perhaps on how I could check
out whether the drivers on my SP3 system are in fact the right ones for the
system?
 
R

R. McCarty

Some devices will appear to have the correct drivers but won't start.
Your error message #10 indicates that. If you check the Registry at
\Hkey_Local_Machine\System\CurrentControlSet\Enum\SCSI
you should find your device entry, with it's unique Ven and Dev ID#.
It's this string that equates to the driver file (.inf ). Some devices are
very hard to find an exact match for. Once you've linked a device to
a driver file you have to "Force Feed" the correct driver to it or it will
continue to locate/use the 1st driver defined.

Not sure I've given you any useful advice, but that's sort of/kind of
how it works.
 

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