sp2 windows explorer error

[Guest]

I just installed sp2 and when i rebooted i got an window eplorer encountered
a problem message

my computer will boot fine until then. i can see my desktop in the
background but it has no icons on it

i am using a sony vaio i purchased about a year ago and it didnt come with
and restore or installation disks

please help

 

[Mark L. Ferguson]

To repair all system files, go to Start/Run, and type: SFC /SCANNOW

 

[Guest]

the start menu doesnt come up

To repair all system files, go to Start/Run, and type: SFC /SCANNOW

 

[Mark L. Ferguson]

Press ctrl-alt-delete to call up task manager, use the New Task button to
run the command

 

[Guest]

ctrl-alt-delete doesnt work either

Press ctrl-alt-delete to call up task manager, use the New Task button to
run the command

 

[Mark L. Ferguson]

You should use the boot to CD option to remove SP2
875350 - How to remove Windows XP Service Pack 2 from your computer:
http://support.microsoft.com/default.aspx?kbid=875350

 

[Guest]

mark, I am having the same problem that john is having here. My computer
didn't come with a windows xp or startup disk of any kind. sol #875350
requires a windows xp disk. I tried using the ctrl + alt + del, but I get an
error there too. Any other suggestions?

 

[Mark L. Ferguson]

Press F8 on rstart, and go to Safe Mode with command prompt.

HOW TO Start System Restore Tool from Command Prompt (Q304449):
http://support.microsoft.com/support/kb/articles/q304/4/49.asp