SP2 upgrade has lost my display adaptors

[Anna-lee]

ok here's the situation.
needed to install microsoft office 2007 on my boyfriends computer. we do not
have the interweb. brother gave me a cd with service pack 2 on it, cos 2007
wont install on sevice pack 1. here the problems begin.
install went well. too well. installed office no problems.
later that night boyfriend goes to play diablo 2. which worked before the
upgrade to SP2.
no go.
i have a poke around the computer. guess what? device manager doesn't
realise i have a display adaptor. try to correct. fail. try to install nvidia
drivers that happened to work before. fail (it thinks they have installed but
they don't make a difference). in between bouts of pulling out my hair, ring
my tech-head brother. says to rollback to SP1. ummm... how?
realise that would make office not work. go back to pulling out hair.
the card is a NVidia Geforce4 MX440.
boyfriend is really getting cranky about the problem. so without overhauling
the whole blinking thing (cos i've gone and lost the CD key), how can i get
it to work? both office 2007 and the diablo 2? and hopefully the graphics
card as well. i suppose thats implied cos if it doesn't work directx doesn't
work. which means diablo 2 doesnt work.
will post more info if needed.
please help me.

 

[John Inzer]

ok here's the situation.
needed to install microsoft office 2007 on my boyfriends computer. we
do not have the interweb. brother gave me a cd with service pack 2 on
it, cos 2007 wont install on sevice pack 1. here the problems begin.
install went well. too well. installed office no problems.
later that night boyfriend goes to play diablo 2. which worked before
the upgrade to SP2.
no go.
i have a poke around the computer. guess what? device manager doesn't
realise i have a display adaptor. try to correct. fail. try to
install nvidia drivers that happened to work before. fail (it thinks
they have installed but they don't make a difference). in between
bouts of pulling out my hair, ring my tech-head brother. says to
rollback to SP1. ummm... how?
realise that would make office not work. go back to pulling out hair.
the card is a NVidia Geforce4 MX440.
boyfriend is really getting cranky about the problem. so without
overhauling the whole blinking thing (cos i've gone and lost the CD
key), how can i get it to work? both office 2007 and the diablo 2?
and hopefully the graphics card as well. i suppose thats implied cos
if it doesn't work directx doesn't work. which means diablo 2 doesnt
work.
will post more info if needed.
please help me.

================================
Maybe it would be worth a try to download and
install a new copy of the following driver.

The following link should be the correct driver:
http://www.nvidia.com/object/winxp_2k_93.71_2.html

Also be sure to read the installation hints:
http://www.nvidia.com/object/driver_installation_hints.html

Good luck.

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Anna-lee]

Maybe it would be worth a try to download and
install a new copy of the following driver.

The following link should be the correct driver:
http://www.nvidia.com/object/winxp_2k_93.71_2.html

Also be sure to read the installation hints:
http://www.nvidia.com/object/driver_installation_hints.html

Good luck.

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

shall give it a go and let you know. thanks

 

[Anna-lee]

didn't work. well the installl program said i dont have a compatible card to
the driver. the card DOES work. it appears in the boot sequence thingy when i
turn it on. but windows xp pro SP2 does not realise it is using it cos i use
the card to connect to my monitor.
further ideas would be helpful

 

[John Inzer]

didn't work. well the installl program said i dont have a compatible
card to the driver. the card DOES work. it appears in the boot
sequence thingy when i turn it on. but windows xp pro SP2 does not
realise it is using it cos i use the card to connect to my monitor.
further ideas would be helpful

========================
Sorry...I don't have the answer.

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Anna-lee]

thought i should post the possible solution my dad worked out.
had a chat to my dad, in a random conversation.
while updating to service pack 2, it asked for something to do with VIA.
instead of ringing my dad i called my not-as-big-a-techhead little brother.
he said not to worry about it and press cancel. turns out its a VIA Raid
computer. and the lack of installing VIA drivers is why its experiencing
problems.
apparently, VIA Raid combines two separate harddrives into one, and splits
info over both of them (this is my basic understanding). when i didn't
install the new VIA raid drivers during the install of sp2, windows forgot or
lost or lost the ability to find the info that let it recognise the fact we
have a GeForce4 MX440 graphics card, because that info was spread over the
two drives.
so dad and i are going to attempt installing the drivers, see if that fixes
it.
i'll let everyone know the final solution when we find it and know it works.
thats for the help

 

[John Inzer]

thought i should post the possible solution my dad worked out.
had a chat to my dad, in a random conversation.
while updating to service pack 2, it asked for something to do with
VIA. instead of ringing my dad i called my not-as-big-a-techhead
little brother. he said not to worry about it and press cancel. turns
out its a VIA Raid computer. and the lack of installing VIA drivers
is why its experiencing problems.
apparently, VIA Raid combines two separate harddrives into one, and
splits info over both of them (this is my basic understanding). when
i didn't install the new VIA raid drivers during the install of sp2,
windows forgot or lost or lost the ability to find the info that let
it recognise the fact we have a GeForce4 MX440 graphics card, because
that info was spread over the two drives.
so dad and i are going to attempt installing the drivers, see if that
fixes it.
i'll let everyone know the final solution when we find it and know it
works. thats for the help

===========================
Thanks for the update.

I hope you discover the solution.

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk