SP2 update hung -did not complete

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carl43m said:
The other day when I tried t o do sp2 a second time, it never completed.
After I did the add/remove I went to windows update history and it showed
it
had been a successful install. However, I had already uninstalled it. I
should have looked at update history first. Anyway, I did the download of
sp2 to my desktop--turned off everything and tried to install it--and it
conked out at the same point as always " performing cleanup". Because the
last time I found out that windows update history considered it
successful, I
am taking the chance that it got to the same point and maybe it is
successful
now also. I hate to keep doing add/remove on this. When I had remvoved
it
the first time , I began to get errors on web pages and unable to print
email
messages from yahoo. Howeever, after doing this last sp2 install as far
as
it would go , and then doing a restart, the errors on the web pages
stopped
showing up and now I can priont from yahoo mail again.

Do you know of any good diagnostic tools I could run on windows to see if
it
can locate any problems in the system that might be causing me not to
complete the sp2 install? I had noticed that even before I tried to do
sp2,
that I was unable to do a system restore , regardless of which bolded
dates I
chose from in the restore calendar. It waould always say, system restore
unsuccessful" pick another date.

I have not been having any known problems with my pc--programs work as
expected--internet works quickly and without any problems. Thanks.
Carl

Don't let these guys get you all in a stir. Despite the fact that your
installation "errors out" doesn't mean that SP2 hasn't been installed
properly... There are MANY others who have had similar occurrences, myself
included, with no ill effects because of it.

This is a known issue that has absolutely NO effect on the SP2 installation.
The "installation" dies, for some unknown reason, during the "Cleanup"
phase. At this point in the install, SP2 has been completely installed.
The only thing that is not getting completed (and actually may be, despite
the appearance otherwise) is some of the cleanup afterwards. Honestly, I
believe that even the cleanup completes, as I have been given lists of
things and areas to check on that would normally get cleaned up afterwards,
and I have come across no signs of the files that supposedly would be left
behind...

Reinstall SP2, let in error out, reboot, install any other updates and be
done with it.
(Looks like you already have... Above advice then applies to anybody else
with this issue...)
 
Thanks!

FeMaster said:
Don't let these guys get you all in a stir. Despite the fact that your
installation "errors out" doesn't mean that SP2 hasn't been installed
properly... There are MANY others who have had similar occurrences, myself
included, with no ill effects because of it.

This is a known issue that has absolutely NO effect on the SP2 installation.
The "installation" dies, for some unknown reason, during the "Cleanup"
phase. At this point in the install, SP2 has been completely installed.
The only thing that is not getting completed (and actually may be, despite
the appearance otherwise) is some of the cleanup afterwards. Honestly, I
believe that even the cleanup completes, as I have been given lists of
things and areas to check on that would normally get cleaned up afterwards,
and I have come across no signs of the files that supposedly would be left
behind...

Reinstall SP2, let in error out, reboot, install any other updates and be
done with it.
(Looks like you already have... Above advice then applies to anybody else
with this issue...)
 
My problem is I have tried to install 4 times and it is about 3/4 thru
and I get an error that "access is denied" and I have no recourse
other that click OK and it uninstalls the update and reboots. I have
run Crap Cleaner and Regrepair and it still stops. What is the
likely cause and what can I do to fix it? I really want the
functionality.

The other thing I think might be bolluxing upt he works is I had to do
a repair and the machine HAD SP2 on it before the repair. Could this
be the fault? If so do I have to do a fresh install to start from a
clean disk?
 
My problem is I have tried to install 4 times and it is about 3/4 thru
and I get an error that "access is denied" and I have no recourse
other that click OK and it uninstalls the update and reboots. I have
run Crap Cleaner and Regrepair and it still stops. What is the
likely cause and what can I do to fix it? I really want the
functionality.

The other thing I think might be bolluxing upt he works is I had to do
a repair and the machine HAD SP2 on it before the repair. Could this
be the fault? If so do I have to do a fresh install to start from a
clean disk?

That sounds like a likely candidate for your problem... Check in the
Add/Remove programs list and see if SP2 is still listed. If it is, try to
"uninstall" it from there, then try a reinstall, whether is uninstalls from
there or not. If that doesn't work, or it's not listed there, I have no
idea what to tell you... Most likely you are going to need to back-up all
your important data and start from scratch (format, and reinstall).
 
That sounds like a likely candidate for your problem... Check in the
Add/Remove programs list and see if SP2 is still listed. If it is, try to
"uninstall" it from there, then try a reinstall, whether is uninstalls from
there or not. If that doesn't work, or it's not listed there, I have no
idea what to tell you... Most likely you are going to need to back-up all
your important data and start from scratch (format, and reinstall).

Thanks FeMaster, I am beginning to think it would be a good thing
anyway. I wanted to reorgainize it anyway and there is a lot of
detritus on it. It is my wifes computer (came with her Ford Focus)
and she is on my case becasue it is so slow. Guess I will have to
take an afternoon and just do it.
 
bolivar5599 said:
Thanks FeMaster, I am beginning to think it would be a good thing
anyway. I wanted to reorgainize it anyway and there is a lot of
detritus on it. It is my wifes computer (came with her Ford Focus)
and she is on my case becasue it is so slow. Guess I will have to
take an afternoon and just do it.

Slow? Yeah. I'd probably go with the "fresh start" if it's to that point.
If you ever managed to get SP2 installed, you would probably run into issues
anyway not to far down the road...
 

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