sp2 stopping my scanner

[JEREMY KELL]

Since installing SP2 my Packard Bell Diamond 1200 plus scanner isnt
recognised.

I get told the computer cannot detect any scanner.

I've uninstalled scanner software, reinstalled, updated drivers, downloaded
drivers, all to no avail.

I've checked the scanner out on a friends computer and its fine.

I'm sure there must be an easy answer so please help me with it.

Thankyou.

Jerry

 

[Quaoar]

Since installing SP2 my Packard Bell Diamond 1200 plus scanner isnt
recognised.

I get told the computer cannot detect any scanner.

I've uninstalled scanner software, reinstalled, updated drivers,
downloaded drivers, all to no avail.

I've checked the scanner out on a friends computer and its fine.

I'm sure there must be an easy answer so please help me with it.

Thankyou.

Jerry

Try removing *all* scanner references from Device Manager; select View
Hidden Devices. Uninstall all of them - some in Scanners and Cameras,
some in USB section. Then reboot. Try connecting the scanner after the
reboot and see if it is found.

Q

 

[Guest]

Reinstall the printer.

 

[Guest]

I have the same problem with 2 scanners usb (2 diferent pcs). Medion scanner
and Canon scanner.
SP2 stop all and not found. In December run both well but now....
Hate sp2