SP2 stopped my DVD drive working

[Paul Moloney]

I installed SP2 a while back, before I went on holiday.
On returning, I noticed that my DVD writer (NEC ND-2510a)
refused to read DVDs or CDs; when I inserted a CD or DVD, for
about a minute after, no light was seen on the drive and no noise occured.

Only after about a minute was any noise heard or light occur. At each
stage, although I could move my mouse cursor, the system was unresponsive;
I couldn't bring up the task manager, activate buttons or use Windows
Explorer, for example.

The system only became responsive once I opened the drive using the
hardware button - though sometimes, the system froze entirely at this
point.

After playing around with the firmware with no results, I eventually decided
to uninstall SP2. Once I rebooted, the DVD writer worked straight away.

Has anyone else had the same experience? If so, is there a "safe" way to
apply SP2, without running into this problem again?

Thanks,

P.

 

[John Holmes]

Paul Moloney came up with this:

I installed SP2 a while back, before I went on holiday.

NEVER install SP2 before you go on a holiday. You should know that!

 

[S.Sengupta]

Not a MS product.An unofficial tool for fixing Autoplay problems;

http://www.bigblackglasses.com/staff/downloads/autofix.exe

regards,
ssg MS-MVP

 

[Kadaitcha Man]

Paul Moloney came up with this:


NEVER install SP2 before you go on a holiday. You should know that!

ROFL




--
The truth about comp.os.linux.advocacy:
"The _last_ thing I want is a bunch of Windummies begging for rescue
from their own stupid mistakes** all of the time. Let 'em stay with
what was created just for them: WinDoze." "Sinister Midget" in
comp.os.linux.advocacy (news:[email protected])

 

[Diogenes]

Not a MS product.An unofficial tool for fixing Autoplay problems;

http://www.bigblackglasses.com/staff/downloads/autofix.exe

I'll bet that would be handy for someone complaining about Autoplay
problems.

regards,
ssg MS-MVP

Oh, that's why.

 

[mmm]

Not a MS product.An unofficial tool for fixing Autoplay problems;

How about the official tool for fixing your Autoplay
http://www.microsoft.com/downloads/...B6-E8FA-45C4-A171-1B389CFACDAD&displaylang=en

 

[Paul Moloney]

Not a MS product.An unofficial tool for fixing Autoplay problems;

http://www.bigblackglasses.com/staff/downloads/autofix.exe

regards,
ssg MS-MVP

I actually tried this tool before uninstalling SP2, but it only stated
that it couldn't fix the problem.

P.

 

[Paul Moloney]

How about the official tool for fixing your Autoplay

http://www.microsoft.com/downloads/...B6-E8FA-45C4-A171-1B389CFACDAD&displaylang=en

Oops, I should mention it was this tool, rather than the unofficial
tool,. that I used before I uninstalled SP2.

So, er, am I assuming correctly that SP2 is completely
broken and I shouldn't attempt to reinstall it?

P.

 

[Rock]

http://www.microsoft.com/downloads/...B6-E8FA-45C4-A171-1B389CFACDAD&displaylang=en

Oops, I should mention it was this tool, rather than the unofficial
tool,. that I used before I uninstalled SP2.

So, er, am I assuming correctly that SP2 is completely
broken and I shouldn't attempt to reinstall it?

P.

No SP2 isn't completely broken. For the vast majority the update goes
just fine. The key is in proper preparation.

Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/?id=837783

Free Technical Support for SP2
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer80&sd=GN

 

[LKBOOP]

No SP2 isn't completely broken. For the vast majority the update goes
just fine. The key is in proper preparation.

Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/?id=837783

Free Technical Support for SP2
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer80&sd=GN

First get rid of SP2. Install a good Anti virus program and a good fire
wall. My preferences are Zone Alarm and Grisofts AVG free version. The
fire wall that Microsoft provides still allows your computer to talk to
the Internet AFTER you have you have inadvertently downloaded spy ware
or a virus. Zone Alarm does not. It flags ANY program that trys to
connect to the Internet and you have to give the program permission to
talk to the Internet the FIRST TIME after it is installed. After you do
this reinstall what ever program you were trying to use and it will
work. I had a similar problem with a free ware program for sharing
photos over the Internet. I got rid of SP2 and everything worked just
fine. SP2 is probable great if it is installed as part of a clean
install. Unfortuntally I have about 20 Gigs of programs allot of it free
ware and I don't intend to lose them.

 

[relic]

First get rid of SP2. Install a good Anti virus program and a good
fire wall. My preferences are Zone Alarm and Grisofts AVG free
version. The fire wall that Microsoft provides still allows your
computer to talk to the Internet AFTER you have you have
inadvertently downloaded spy ware or a virus. Zone Alarm does not. It
flags ANY program that trys to connect to the Internet and you have
to give the program permission to talk to the Internet the FIRST TIME
after it is installed. After you do this reinstall what ever program
you were trying to use and it will work. I had a similar problem with
a free ware program for sharing photos over the Internet. I got rid
of SP2 and everything worked just fine. SP2 is probable great if it
is installed as part of a clean install. Unfortuntally I have about
20 Gigs of programs allot of it free ware and I don't intend to lose
them.

The sad thing is that you're serious. Sure glad we don't depend on you for
good advice.

 

[Rock]

LKBOOP wrote:

First get rid of SP2. Install a good Anti virus program and a good fire
wall. My preferences are Zone Alarm and Grisofts AVG free version. The
fire wall that Microsoft provides still allows your computer to talk to
the Internet AFTER you have you have inadvertently downloaded spy ware
or a virus. Zone Alarm does not. It flags ANY program that trys to
connect to the Internet and you have to give the program permission to
talk to the Internet the FIRST TIME after it is installed. After you do
this reinstall what ever program you were trying to use and it will
work. I had a similar problem with a free ware program for sharing
photos over the Internet. I got rid of SP2 and everything worked just
fine. SP2 is probable great if it is installed as part of a clean
install. Unfortuntally I have about 20 Gigs of programs allot of it free
ware and I don't intend to lose them.

Bad advice, spoken by somneone who doesn't know what they are doing.

 

[Moderator]

Rock wrote:

Bad advice, spoken by somneone who doesn't know what they are doing.

The comittee that appoints ****wit-kickers hasn't met for months. Your name
is on on the list of official ****wit-kickers. Cut it out, or I'll kick you,
you ****wit.

 

[Paul Moloney]

No SP2 isn't completely broken. For the vast majority the update goes
just fine. The key is in proper preparation.

I'm the kind of user that _does_ properly prepare for these things; for
SP1, for example, I asked online for a checklist:

http://groups-beta.google.com/group..._doneTitle=Back+to+Search&&d#25d380388554f8ae

If SP2 only works with "proper preparation", why aren't these
preparation steps listed when you run SP2? Are you really trying to tell me
that the vast majority of XP users go through these steps unprompted?

P.

 

[David Candy]

Lose your viruses and spywear before upgrading. Read the readme file.

 

[Paul Moloney]

Lose your viruses and spywear before upgrading.

I run a virus-checker every day. I run SpyBot (using its real-time
scanner constantly) and AdAware periodically. My system is
currently free from viruses.

Read the readme file.

It has three bits of advice:

1.Check your computer for unwanted software.

So vague as to be utterly useless. However, I had already run Ad-Aware as
recommended.

2.Get the latest PC manufacturer updates for SP2.

Nothing mentioned on my manufacturer's web site. I don't think it would help
much,
since most of my machine has been upgraded (drives, CPU and DVD/CD drives).

3.Protect your important files.

This would hardly affect the upgrade.

P.

 

[Kadaitcha Man]

"David Candy" <.> wrote in message

currently

<aside>
****ing idiot.




--
The truth about comp.os.linux.advocacy:
"The _last_ thing I want is a bunch of Windummies begging for rescue
from their own stupid mistakes** all of the time. Let 'em stay with
what was created just for them: WinDoze." "Sinister Midget" in
comp.os.linux.advocacy (news:[email protected])

 

[Steve N.]

I installed SP2 a while back, before I went on holiday.
On returning, I noticed that my DVD writer (NEC ND-2510a)
refused to read DVDs or CDs; when I inserted a CD or DVD, for
about a minute after, no light was seen on the drive and no noise occured.

Only after about a minute was any noise heard or light occur. At each
stage, although I could move my mouse cursor, the system was unresponsive;
I couldn't bring up the task manager, activate buttons or use Windows
Explorer, for example.

The system only became responsive once I opened the drive using the
hardware button - though sometimes, the system froze entirely at this
point.

After playing around with the firmware with no results, I eventually decided
to uninstall SP2. Once I rebooted, the DVD writer worked straight away.

Has anyone else had the same experience? If so, is there a "safe" way to
apply SP2, without running into this problem again?

Thanks,

P.

Other responders seem to have neglected what seems obvious...

Have you looked for updated hardware drivers for the device?

Steve