SP2 install will not complete

[Guest]

The SP2 cd has been running in my for almost 7 hours.
The progress bar had reached 3/4 of the way across,and stopped.It is headed
'Finishing installation' followed by "performing cleanup"; and there it
remains. A message from ZA refers to"Windows service pack setup is trying to
modify an existing driver or service: SENS". I allow this but the message
reappears every few minutes, the titles remain and the bar stays where it has
been.
There is No error message and my hardisc lamp is still blinking. Any idea's
what i can do to facilitate completion? Is it safe to remove disc? Thanks in
advance for any assistance.

 

[RJK]

A little late in the day but,
http://support.microsoft.com/windowsxpsp2

regards, Richard

 

[RJK]

....and of course a FULL backup, e.g. a Norton Ghost image is/was absolutely
essential before installing XP SP2

regards, Richard

 

[Rock]

The SP2 cd has been running in my for almost 7 hours.
The progress bar had reached 3/4 of the way across,and stopped.It is
headed
'Finishing installation' followed by "performing cleanup"; and there it
remains. A message from ZA refers to"Windows service pack setup is trying
to
modify an existing driver or service: SENS". I allow this but the message
reappears every few minutes, the titles remain and the bar stays where it
has
been.
There is No error message and my hardisc lamp is still blinking. Any
idea's
what i can do to facilitate completion? Is it safe to remove disc? Thanks
in
advance for any assistance.

You should disable zone alarm, the AV program and any other programs that do
real time monitoring while doing the SP2 update.

I don't know what you should do to get out of this without problems but if
it's stalled then the choices are limited. Pop the CD or what's more likely
turn the system off and see it will reboot and finish. Here are some links
on SP2 installation.

How are you trying to install SP2 - from windows update, the downloaded
version or the SP2 CD? If the former I would suggest you do either of the
other two. That way you can safely disable Zone Alarm and the AV program.

Download Windows Service Pack 2 Standalone Version
http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

Order Windows XP Service Pack 2 on CD
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default810.mspx

How to use the Automatic Recovery feature to recover your computer if the
Windows XP Service Pack 2 Setup program is not completed successfully
http://support.microsoft.com/?id=875355

How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/?id=875350



Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com