SP2 Install -- Receiving Access is Denied problem

G

Guest

I am trying to install SP2 and the install stops with an Access is Denied
error - I have tried 5 times with same error -- I had Dell trying to help me
and we tried to fix registry per MS report and tat did not work.

Can anyone please help me and give me some direction ?

Thanks,

PJM
 
R

R. McCarty

Registry Fix ? - You might try to boot to Safe Mode and run the
SP2 installer from that boot mode. When you say install stops- at
what point does that occur ? ( Unpacking, Backing up or install
phase ).
Access Denied could either be a inability to modify Registry keys
and values or a system folder that must have components replaced.
 
S

Shenan Stanley

Paul said:
I am trying to install SP2 and the install stops with an Access is
Denied error - I have tried 5 times with same error -- I had Dell
trying to help me and we tried to fix registry per MS report and
tat did not work.

Can anyone please help me and give me some direction ?

So you did *this* fix?
-----
When you install Windows XP SP1, SP2, or greater, you receive:
Access Denied

This problem will occur of the user does NOT have Full Control permission on
the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto
Update

To resolve this error:
1. Log on with an account that has administrative credentials.
2. Start / Run / Regedit / OK.
3. Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto
Update
4. Right-click the Auto Update sub-key and press Permissions.
5. Grant the Administrators local group Full Control permissions.
 
R

Rock

I am trying to install SP2 and the install stops with an Access is Denied
error - I have tried 5 times with same error -- I had Dell trying to help
me
and we tried to fix registry per MS report and tat did not work.

Can anyone please help me and give me some direction ?

See these two links for info on the access denied error when installing SP2.

"Access Denied" error when trying to install SP2
http://aumha.net/viewtopic.php?t=8125

Cannot install Service Pack 2
http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2

Here are some additional info links on installing SP2

Download Windows Service Pack 2 Standalone Version
http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

Order Windows XP Service Pack 2 on CD
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default810.mspx

Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

Install Recovery Console after SP2
http://michaelstevenstech.com/xpfaq.html#fix

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/?id=837783
 

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