SP2 and DVD X Copy Compatibility Issues

  • Thread starter Thread starter TR
  • Start date Start date
T

TR

I just installed SP2 and now DVD X Copy Platinum gives me
a tristana exception error message every time I try to
launch the program.

Does anyone know of a solution?
 
I just installed SP2 and now DVD X Copy Platinum gives me
a tristana exception error message every time I try to
launch the program.

Does anyone know of a solution?

Contact the makers of DVD X Copy Platinum and ask them if they have a
fix or an update to their software.
 
I ran into similar problem for one or two applications out of over 40
applications installed in the system.

What I did is to try "repair" installation, and if not working, remove and
re-installed it again.

Except for one application (MS Encarta which I later found out need
Shockwave player to be installed first), the problem has been solved with no
additional works.

You may also want to check with the vendor's site to see if they have posted
any information regarding SP2.

Good luck.
 
I don't guess I understand what you mean by "repair" the
installation. Are you talking about removing and
reinstalling the applications that are no longer working
after installing SP2 or are you referring to uninstalling
and reinstalling SP2?

TR
 
No, when you run installation of many applications, it will give you a
"repair" option in addition to "remove" and/or "add" or "modify" depending
how they design the application.

I was not referring to the remove or installing SP 2, which based on my
limited knowledge, better not to do that easily.

In any case, try to run you installation of DVD X copy and see if it gives
you a "repair" option. Some applications use "repair" (such as newer
versions of Office and others) to put all registrations and files back to
where it was initially installed and appeared to be a working stage.

If not, you may want to remove and re-install it. But as suggested, you may
want go to their site first to see if any information related to SP2.
 
There is no vendor support available, 321 studios is in bankruptcy.

I have this program (which I've used exactly ONCE), and SP2, and I just
tried it for the first time. I didn't go so far as to try to actually
do a copy, but it seemed to open and run ok with SP2 installed. It
definitely launched ok. It was installed prior to the upgrade to SP2.
My version is 4.0.3.8.
 

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