SP2 and Anti-Virus

  • Thread starter Thread starter MindSpring User
  • Start date Start date
M

MindSpring User

I just installed SP2 and the new security center tells me that Norton
AntiVirus reports that it is installed, but its status is unknown. I know
that it is up to date. I have run Live update and everything is up to date
but still the Security Center can't get its status. How can I resolved this?
 
Welcome to the Windows XP Service Pack 2 (SP2) Information Center!
This page answers the most frequently asked questions about SP2 and your
Norton antivirus and firewall products:
http://www.symantec.com/techsupp/sp2/faq.html

What to do when the "Your computer might be at risk . . . "
appears when using Norton 2002/2003 products
http://service1.symantec.com/SUPPOR...nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl

Frequently asked questions about Windows Security Center
http://support.microsoft.com/default.aspx?scid=kb;en-us;883792&Product=windowsxpsp2

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

-------------------------------------------------------------------------------------

:

| I just installed SP2 and the new security center tells me that Norton
| AntiVirus reports that it is installed, but its status is unknown. I know
| that it is up to date. I have run Live update and everything is up to date
| but still the Security Center can't get its status. How can I resolved this?
|
| --
| Ardavis
 
I just installed SP2 and the new security center tells me that Norton
AntiVirus reports that it is installed, but its status is unknown. I know
that it is up to date. I have run Live update and everything is up to date
but still the Security Center can't get its status. How can I resolved this?
Keep running LiveUpdate until it tells you that there are no more
updates available. Sounds like you are not receiving the Norton WMI
update yet.

Donald L McDaniel
Keep the thread intact
Post reply to original newsgroup
=======================================================
 
MindSpring User said:
I just installed SP2 and the new security center tells me that Norton
AntiVirus reports that it is installed, but its status is unknown. I know
that it is up to date. I have run Live update and everything is up to date
but still the Security Center can't get its status. How can I resolved
this?
----
Ardavis --

IF you are running Symantec Internet Security 2004 or Norton AntiVirus 2004,
then Live Update will provide you a WMI Update (as previously mentioned by
Donald L McDaniel), however IF you are running an earlier version of either
program (IS 2003 or AntiVirus 2003) - you will not receive the WMI update.
You can upgrade to the new AntiVirus 2005 version, due for release October
2004, which has the status functionality used with WinXP SP2.

Additional details and FAQ regarding Symantec AntiVirus and Firewall
products working with MS Windows XP Service Pack 2 can be found at the
Symantec Information Center
http://www.symantec.com/techsupp/sp2/faq.html

G. Beat
AntiVirus 2005 beta tester
... an old tester ... since IBM DOS 1.10
sure does not feel like 22 years
happy 20th birthday IBM PC-AT !
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top