sp1 incompatible?

[danny r]

i have tried to download sp1 but i continue to get an
error msg: Windows XP SP1 is incompatible with this
version of Windows. For more information, contact
Microsoft.
MS tells me that i have a volume license and should have
no problem doing the download thru windows update
catalog. i've tried it both ways.
any help please?

 

[Carey Frisch [MVP]]

Go to Run > Start and type: WINVER , and hit enter.

If "Version 5.1 (Build 2600) is not shown, you are running an
obsolete beta version of XP for which there is no update support. If
that's the case, you need to reformat your drive and install
the released version of XP, after purchasing it.

Or....

You downloaded the 64-bit version and you require the 32-bit version
of SP1.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

-------------------------------------------------------------------------------------


| i have tried to download sp1 but i continue to get an
| error msg: Windows XP SP1 is incompatible with this
| version of Windows. For more information, contact
| Microsoft.
| MS tells me that i have a volume license and should have
| no problem doing the download thru windows update
| catalog. i've tried it both ways.
| any help please?

 

[danny r]

ok, i checked the version... aok... i know the first
time i downloaded the 64bit but realized my error b4
installing it. 2nd time i did install the 32 bit w/the
same error msg! my pc manufacturer told me i had
a 'crack' copy of my os, but i purchased it thru my
college.
i tried calling ms and they verified that it is a volume
license.
I'm very frustrated. please, any help is appreciated.
thank you.