Sound file will not play, can't hide the icon

[Loring]

PPT ver 2003, Win XP

When I insert a sound file into a slide, I can right click the icon and
select "play sound" and it will play, so there is a sound file there, for
sure. I am taking the sound files from the desktop.

Then I right click the icon, select "edit sound" and say "hide the icon" and
I adjust the sound. In the custom animation task pane, I go with the
defaults. Then, when I play the show, the sound icon is still visible in the
slide, not hidden, but much worse, the sound does not play.

If I open a new presentation and insert the same file with the same
settings, the file will play normally and the icon disappears correctly.

There is no timing in the show I'm having trouble with, but it was created
by another person. It seems that something is embedded in his show that is
stopping my sound file from playing and hiding the way it should.

Can you help me?

THNX

 

[Lucy Thomson]

Hi

I would start by making sure the sound & the ppt are in the same folder and
re-inserting the sound. If that doesn't work, round tripping won't do any
harm:
HTML "Round-tripping" to repair corruption
http://www.pptfaq.com/FAQ00526.htm

Lucy

 

[Loring]

I ran the show and took the sound files from the desktop and "round tripped"
the file after installing the PPTools starter set, as suggested. The
symtptoms are the same. It will play when told, but the icon is still on the
screen and the sounds will not play when the show is run.

Any more ideas?

THNX

Loring

 

[Lucy Thomson]

Perhaps it's a 'file path too long' issue - try creating a folder directly
on your C drive (e.g. C:\presentation), moving ppt and sound file to there
and re-inserting the sound file after deleting the original. Be sure to save
the ppt once the sound file is inserted too. As for hiding the icon, I
normally just drag the icon off the slide rather than using the 'hide icon'
feature.

Lucy

 

[Loring]

Lucy:

Did all of the above with no change. I concluded that corruption or some
sort of a hidden command left by the author was the problem.

With that theory, I did find a work around that solved the problem. I
opened a new presentation, transferred the slide design and then did a copy
paste of the old slides. I did not use the copy slide command, just selected
the text and copied that.

Then the sound files were normal and I was able to complete the project.

Thanks for being there.

Loring

 

[Lucy Thomson]

I'm really glad you got it fixed - and thanks for letting us know, it is
appreciated

Lucy