Try double left clicking on the little grey speaker (bottom right corner) which will bring up the play control menu. Make sure the mute boxes are not checked and start with the volume sliders approx 1/2 way up. In Play Control click Options menu, Properties, "Adjust Volume For" select Playback radio button, in "Show THe Following Volume Controls" check all that apply, click Okay, and recheck for any mute boxes being checked (ie. uncheck them all)
Try you sound again
If still not working. Press Start button, Run, Open: dxdiag (this is the DirectX Diagnostic Tool), window should open, click Sound Tab, click Test Sound, and follow the instructions. Report back any problems. PS you can save the information to a file and paste the info to your next post
Good luck,
----- corinna wrote: ----
sound device not working, updated drivers and tryed every
thing still no soun