Sonic Solutions DLA error message

[Eddie E]

I just recently installed Vista. It was rough but I finally have it done and
running smoothly. The 1 problem that remains is the following error message
at bootup:

"The Driver is blocked due to compatibility issues

Driver: Sonic Solutions DLA
Publisher: sonic Solutions
Location: Not Available"

I goolged Sonic Solutions DLA and found out that it's the company that makes
Roxio products. I do not have anything made by Roxio installed on my system.
I haven't used a Roxio product in years. I do not understand why I am
getting that error message. Can someone please tell me why I'm getting that
message? Thank you very much.

~eddie

 

[JimR]

I just recently installed Vista. It was rough but I finally have it done
and running smoothly. The 1 problem that remains is the following error
message at bootup:

"The Driver is blocked due to compatibility issues

Driver: Sonic Solutions DLA
Publisher: sonic Solutions
Location: Not Available"

I goolged Sonic Solutions DLA and found out that it's the company that
makes Roxio products. I do not have anything made by Roxio installed on my
system. I haven't used a Roxio product in years. I do not understand why I
am getting that error message. Can someone please tell me why I'm getting
that message? Thank you very much.

~eddie

Perhaps you have Sonic software which is the same company. Uninstalling
update KB 929427 should stop the blocked driver issue.

 

[Eddie E]

Perhaps you have Sonic software which is the same company. Uninstalling
update KB 929427 should stop the blocked driver issue.

Thank you very much Jim. I do not have any software on my system that is
identified as being made by Sonic Solutions. I have only installed a couple
of programs in the week that I have had Vista installed. And they are the
same programs I had installed on XP. Anyway I do see update KB 929427 is
installed. Before I remove it would you happen to know if removing that
update will cause other issues and how is it connected to the Sonic
Solutions error? I appreciate your help.

~eddie

 

[Richard Urban]

Well, Sonic is NOT from the Vista install. You either installed it since you
installed Vista or it is a remnant of a program you installed before you
upgraded to Vista.

Someone certainly installed it.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[Richard Urban]

I may have to eat the earlier post. I just did a comprehensive scan of my
computer and find that there are some Sonic files from the base install.

Now I have to investigate each one to see what it does and why it is there.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[Richard Urban]

OK

The Sonic files that are included with Vista have nothing to do with Sonic
DLA

So, my original comments stand. You put something on your computer that
included these files.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[Adam Albright]

Thank you very much Jim. I do not have any software on my system that is
identified as being made by Sonic Solutions. I have only installed a couple
of programs in the week that I have had Vista installed. And they are the
same programs I had installed on XP. Anyway I do see update KB 929427 is
installed. Before I remove it would you happen to know if removing that
update will cause other issues and how is it connected to the Sonic
Solutions error? I appreciate your help.

~eddie

Sonic Solutions is the parent company for Roxio. Do you have Easy
Media Creator any version on your system? If you have a DVD burner it
often comes in a trial or watered down version as does Nero.

As far as KB 929427, go to Microsoft's site, look up the article in
their Knowledge Base and it lists which applications that update
"fixes". If you have any of those installed or plan to, (its a pretty
big list) you may want to just ignore the warning, that's all it is,
click it and it goes away until you boot the next time. They are
working on a fix, probably week away yet.

 

[Adam Albright]

I may have to eat the earlier post. I just did a comprehensive scan of my
computer and find that there are some Sonic files from the base install.

Now I have to investigate each one to see what it does and why it is there.

ROTFLMAO!

 

[Sue Forrester]

I'm new here and hope this is on-topic. The Sonic software for my DVD/RW is
on the motherboard (Compaq Presario). I'm also looking for the solution to
get back the DVD/RW. Because I upgraded to Vista with my MS Partner Pack CD,
HP sent me off to the Sonic site fwiw as they don't have Vista drivers for
their Sonic stuff.

Hoping one of you more knowledgeable people find a solution.

Regards,
- Sue

 

[Malke]

I'm new here and hope this is on-topic. The Sonic software for my DVD/RW
is on the motherboard (Compaq Presario). I'm also looking for the
solution to get back the DVD/RW. Because I upgraded to Vista with my MS
Partner Pack CD, HP sent me off to the Sonic site fwiw as they don't
have Vista drivers for their Sonic stuff.

This link to a Dell support forum has the link to download the patch
from Roxio (formerly Sonic). It doesn't matter if you don't have a Dell.
Download the patch and install it and you won't get the error any more.

http://tinyurl.com/2sd38z


Malke

 

[Eddie E]

This link to a Dell support forum has the link to download the patch
from Roxio (formerly Sonic). It doesn't matter if you don't have a Dell.
Download the patch and install it and you won't get the error any more.

http://tinyurl.com/2sd38z


Malke

Thanks Malke for the advice. I downloaded the the patch but when I attempted
to install it I found that it is a Roxio Drag-to-disk patch. I do not have
any Roxio software on my system. The only disk burning software I have is
Nero and what comes with Vista so I didn't go through with the patch
installation. Any other suggestions? Thanks.

~eddie

 

[Eddie E]

I have the same problem. I deleted KB929427 and that worked until
Windows did the next update. I downloaded and installed the Roxio
patch. When I rebooted my computer, would only boot in safe mode and
then I had to do a system restore and of course the problem is back. I
also do not have any roxio products installed. Why can we not uninstall
this driver?
Brewer

I didn't delete KB929427 because it's a fix for many programs including a
couple that I have installed. I almost installed the Roxio patch but I
changed my mind and I'm glad I did because I probably would have had the
same problem you had with the patch. Oh well if I find a fix somewhere I'll
reply with it here. I hope you will do the same.

~eddie

 

[Guest]

The fix is here:

http://support.dell.com/support/top.../dsn/en/document?c=us&docid=315789&l=en&s=gen