Sondblaster Uninstall in Control Panel won't uninstall program

J

jls

I have a SoundBlaster Live! sound card. I'm having problems with the
software, I think my drivers are messed up. I've tried contacting tech
support at Creative Labs, but they don't support the products they sell very
well. I'm running WinXP Home Edition. (for 2 years)

Anyway, in Control Panel, I have two icons called AudioHQ. One of them works
OK, the other one gives me this message... can not initialize audio driver -
reinstall audio driver. First of all, there should only be one icon, right?
Not sure why I have two.

When I go to Control Panel/add/remove programs, I have two SoundBlaster
related programs in there.
1.) SoundBlaster Live!
2.) SoundBlaster Live! Web2K/XP

When I try to remove the SoundBlaster Live! Web2K/XP - it launches the
install wizard, then the following message comes up... an installation
support file could not be installed. The system can not find the file
specified.

I'm not trying to install this, I'm trying to remove it. Not sure why this
is happening.

I'd like to completely remove the SoundBlaster software & all of it's
drivers, then re-install.

How can I do this if WinXP won't let me?
 
A

Andrew E

Uninstall all creative,and sound blaster data,uninstall
in device mgr.,reboot computer,on desktop,go to windows
update,let update install drivers for the card.The
diffrence in software/drivers will be about 18mb less,
xp uses wmp graphic equalizer interface even when its
not on(other adj.also),hence,you dont need thier soft-
ware.
 
J

jls

I uninstalled the SoundBlaster Live! program from Control Panel. After I did
that, it got rid of one of the AudioHQ icons. The other one is still there.
I can't uninstall the SoundBlaster Live! Web 2K/XP from Control Panel. It
won't let me. Get this message - can not initialize audio driver - reinstall
audio driver.

I deleted the sound card (Multimedia Audio Controller) from the device
manager. Rebooted, then ran Windows Update, downloaded & installed the new
driver. Rebooted again. went to Start/Programs, there is a Creative folder
with (3) programs in it. Creative AudioHQ, Creative Diagnostics & Creative
Sound Mixer. All (3) of them don't work.

How can I nuke this trash!

Thanks.

jls
 

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