Some recipients not receiving attachmts or pictures on emails/time

S

swhitefeather1

I have checked to see that these folks are in both "safe senders" and "safe
recipients" lists and NOT in "blocked senders" in my junk mail file. There
is no option in my McAfee that would seem to cause this, and these folks can
receive the same attachments and files from others (even other Comcast
account holders). Sometimes when I try to send emails I get a message saying
it timed out waiting for a response from the SMTP server, but my ISP can't
see anything wrong either. I'm using Windows Vista Ultimate and Office 2007
Professional Plus.
 
J

Jocelyn Fiorello

If McAfee is scanning your e-mail for viruses, disable that feature -- it's
not necessary and it tends to cause problems. If simply disabling it doesn't
work you may have to reinstall McAfee with e-mail scanning disabled from the
get-go.
 
R

Richard Bartlett

I have seen many posts on sending attachments in Windows Mail.
I recently discovered Windows Mail updated and turned on the "Break apart
messages larger than..." and a message size.
So, if a message and attachment is larger than say 256, it will break the
message into many messages. Doing this splits the attachment(s) and renders
them useless.
Email programs try to open the attachment, but can only find part of it and
show the attachment as ASCII machine language.

The fix is:
Open Windows Mail
Click Tools
Click Accounts
Select your default email account and click Properties
Click the Advanced Tab
In the Sending section, uncheck the "Break apart messages larger than..." box
Click Apply
Click OK
The problem should be fixed.

Windows Mail will show an envelope alternating with a red cross (bullseye)
icon in the active programs tray at the bottom right of the screen, when it
is trying to break apart email messages.
Dick Bartlett
 
B

Brian Tillman

swhitefeather1 said:
I have checked to see that these folks are in both "safe senders" and
"safe recipients" lists and NOT in "blocked senders" in my junk mail
file.

Adding names to these lists have nothing to do with sending messages. The
Safe Recipients lists is for mailing list addresses to which you might be
subscribed and should not contain the mail addresses of individual people.
There is no option in my McAfee that would seem to cause this,
and these folks can receive the same attachments and files from
others (even other Comcast account holders). Sometimes when I try to
send emails I get a message saying it timed out waiting for a
response from the SMTP server, but my ISP can't see anything wrong
either. I'm using Windows Vista Ultimate and Office 2007
Professional Plus.

Exactly what happens when you try to send the messages?

While your opinion that McAfee (whatever that means - McAfee is a company,
not an application) wouldn't influence the sending of messages, numerous
postings in this newsgroup belies that opinion. It's the first thing to
check by disabling it.
 

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