Some Hidden/System Folders Not Showing in Windows Explorer

[Hunt]

I am experiencing some trouble viewing a few "hidden/system" folders from
Windows Explorer. I have my Folder View Options set to show all "hidden" and
"system" files, but there are a few, that are not visible/accessible in W
Explorer. I can see them in ThumbsPlus, but it will only show files that are
"image" files. My Folder Options settings are: "Display the contents of system
folders" checked, "Hide protected operating system files," unchecked, and "
Show hidden files and folders" in "Hidden files and Folders" marked.

My problem is with one .dll & one .CAB file, that NAV marks as adware files,
but cannot delete through the NAV interface. The Search function doesn't show
these files, or their folders. The folders are: "C:\WINDOWS\Downloaded Program
Files\HDPlugin1018.dll" and "The compressed file MediaGatewayX.dll within C:
\Documents and Settings\[User Name]\Local Settings\Temporary Internet
Files\Content.IE5\XJFDZ9B4\bridge-c521[1].cab."

OS is XP-Media Edition, SP-1. What setting/option am I overlooking? I have
Admin privileges for the OS setup. Any thoughts would be greatly appreciated.

TIA
Hunt

PS if I have posted to the incorrect NG's for this question, please accept my
apologies and direct me to the correct one(s).

 

[Tom Porterfield]

I am experiencing some trouble viewing a few "hidden/system" folders from
Windows Explorer. I have my Folder View Options set to show all "hidden" and
"system" files, but there are a few, that are not visible/accessible in W
Explorer. I can see them in ThumbsPlus, but it will only show files that are
"image" files. My Folder Options settings are: "Display the contents of system
folders" checked, "Hide protected operating system files," unchecked, and "
Show hidden files and folders" in "Hidden files and Folders" marked.

My problem is with one .dll & one .CAB file, that NAV marks as adware files,
but cannot delete through the NAV interface. The Search function doesn't show
these files, or their folders. The folders are: "C:\WINDOWS\Downloaded Program
Files\HDPlugin1018.dll" and "The compressed file MediaGatewayX.dll within C:
\Documents and Settings\[User Name]\Local Settings\Temporary Internet
Files\Content.IE5\XJFDZ9B4\bridge-c521[1].cab."

OS is XP-Media Edition, SP-1. What setting/option am I overlooking? I have
Admin privileges for the OS setup. Any thoughts would be greatly appreciated.

You're not overlooking any setting. The Download Program Files folder
and Temporary Internet Files folder both have special viewing properties
that mean they don't display in Explorer the true contents of the folders.

To empty Temporary Internet Files in IE select Tools, Internet
Options... This will bring up the Internet Options set of tabs. On the
general tab click the Delete Files... button. In the dialog that pops
up also check Delete all offline content and click OK. This should
clear the offending file(s) under Temporary Internet Files. Browse the
folder from a command prompt to verify using the /a switch on dir to see
the entire contents.

For downloaded program files try removing the contents from the command
prompt.

You might also want to read the Quick Fix Protocol for parasite removal
at http://www.aumha.org/a/quickfix.htm. This will list the tools needed
and how to use them to quickly clean your system, as well as
recommendations on what to do if there is still adware on your system
after you have completed the process.
--
Tom Porterfield
MS-MVP Windows
http://support.telop.org

Please post all follow-ups to the newsgroup only.

 

[Hunt]

I am experiencing some trouble viewing a few "hidden/system" folders from
Windows Explorer. I have my Folder View Options set to show all "hidden" and
"system" files, but there are a few, that are not visible/accessible in W
Explorer. I can see them in ThumbsPlus, but it will only show files that are
"image" files. My Folder Options settings are: "Display the contents of

system

folders" checked, "Hide protected operating system files," unchecked, and "
Show hidden files and folders" in "Hidden files and Folders" marked.

My problem is with one .dll & one .CAB file, that NAV marks as adware files,
but cannot delete through the NAV interface. The Search function doesn't show
these files, or their folders. The folders are: "C:\WINDOWS\Downloaded

Program

Files\HDPlugin1018.dll" and "The compressed file MediaGatewayX.dll within C:
\Documents and Settings\[User Name]\Local Settings\Temporary Internet
Files\Content.IE5\XJFDZ9B4\bridge-c521[1].cab."

OS is XP-Media Edition, SP-1. What setting/option am I overlooking? I have
Admin privileges for the OS setup. Any thoughts would be greatly

appreciated.

You're not overlooking any setting. The Download Program Files folder
and Temporary Internet Files folder both have special viewing properties
that mean they don't display in Explorer the true contents of the folders.

To empty Temporary Internet Files in IE select Tools, Internet
Options... This will bring up the Internet Options set of tabs. On the
general tab click the Delete Files... button. In the dialog that pops
up also check Delete all offline content and click OK. This should
clear the offending file(s) under Temporary Internet Files. Browse the
folder from a command prompt to verify using the /a switch on dir to see
the entire contents.

For downloaded program files try removing the contents from the command
prompt.

You might also want to read the Quick Fix Protocol for parasite removal
at http://www.aumha.org/a/quickfix.htm. This will list the tools needed
and how to use them to quickly clean your system, as well as
recommendations on what to do if there is still adware on your system
after you have completed the process.
--
Tom Porterfield
MS-MVP Windows
http://support.telop.org

Please post all follow-ups to the newsgroup only

Tom,

Thank you for the response. I had deleted the Temp Internet files, including
the offline content, however NAV still sees that DLL. I will remove the
Download Files via the C:\ prompt and check out the URL that you list.

Again, thanks,
Hunt