Some e-mails not being delivered using Outlook

[Guest]

Suddenly last week 5-10 people I have emailed regulary did not get emails I
sent using Outlook 2003, although I can get emails through to others. If I
send the email directly from my webmail, they get them. I can't determine if
this is an Outlook problem or a server problem. I don't get a bounce message
and people tell me it isn't going to into their junk folders. They seem to
just "disappear".The email is in my sent folder, so I have no idea who is
getting emails or and is not. I can get emails from them.
If anyone has suggestions on where to start to fix this, I woudl be most
appreciative!

 

[Chuck Davis]

Your ISP may have a limit on the number that can be in the distribution
list. Some simply truncate the list without notification. I would check with
them.

 

[Guest]

Thanks for the suggestion, but it happens when I send to a single address also
Lucy

 

[Guest]

Lucy:

This is the same problem I am currently having. Did you ever figure out
what was causing the problem?

 

[Guest]

Steve,
Yes, I did figure it out! I had some type of internet virus that was not
being picked up by Norton. All my Norton anti-virus was up-to-date. We
removed Norton and installed "Kapersky" anti-virus, it imediately picked up
the virus and I haven't had any trouble with Outlook since. One caution
though, I told a friend with a similar email problem and Norton, but when
she installed Kapersky it froze up her computer - sometimes if there are a
lot of problems on a computer Kapersky will do that. I'm not sure how she
resolved it -but get some advice before you try it!
Good luck - I feel your pain- it is the most frustrating computer problem I
ever had.
Lucy

 

[Guest]

I am having the same problem, so far my McAfee virus protection hasn't help.
Does anyone know the name of this virus?

 

[Guest]

Unfortunately, runing Kaspersky didn't do the trick for me. I, too, was
running Norton, but even after I removed it and installed Kaspersky
Anti-Virus, I still have the same problem with Outlook. I have already tried
removing and reinstalling Outlook, using System Restore, and now three
different anti-virus programs, and I just can't deliver email through
Outlook, even though every email I send shows up in my Sent folder. Is there
anyone out there who can figure out this problem?