Software will not run with more than 512MB RAM installed

[Guest]

Here's the problem:

The following error message appears every time I attempt to open a
particular piece of software. This is an exact copy, including all
punctuation:

---------------------------------
Run-time error '2004':

Out of memory.
---------------------------------

The software in question is titled:

---------------------------------------
Reparaturanleitung
BMW 628csi-M635i, Baujahr 75-89

Repair Manual
BMW 628csi-M635i, Model 75-89
----------------------------------------

It was published by BMW Mobile Tradition, printed 1/2002.

The CD-ROM is marked with the following, which appears to be a product
identification number:
D-80788

The software is a BMW repair manual on CD-ROM, with both English language
and German language formats. Although the illustrations used are PDF format,
they are not organized or numbered in any particular order. Also the text is
not PDF, so although a picture is worth a thousand words, it's hard to
diagnose or repair a car without written instructions...

The software is organized as a some sort of database, which links the
technical information, illustrations, etc. by a system which resembles
internet hot-links (for lack of a better description), based upon the topic
of interest selected from various menus.

The back cover has the following requirements/compatibility list:

-------------------------------
Operating System:
Windows 95, Windows 98,
Windows NT 4.0, Windows NT 2000
Windows ME, Windows XP

RAM:
32MB

Graphic:
High Color (mind. 32768)

CD-ROM Drive:
8-x Geschwindigkeit / Speed
-------------------------------

This is my computer's current configuration info* (taken from msinfo32):

-------------------------------------------------------
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name [XXXXXXX]
System Manufacturer Dell Computer Corporation
System Model Dimension 4550
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2524 Mhz
BIOS Version/Date Dell Computer Corporation A08, 9/23/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskDmVolumes\[XXXXXXX]\Volume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name [XXXXXXX]\[XXXXXXX]
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 644.13 MB
Total Virtual Memory 3.40 GB
Available Virtual Memory 2.80 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys
----------------------------------------------------------

*NOTE: I edited the identifyable information from the text above when
copying, but otherwise it is exact.

------------------------------------

WHAT I HAVE ALREADY TRIED:

1. Attempted to install CD-ROM Repair manual to other computers. Installed
on 1 XP Laptop with 512MB RAM, no error. Installed on 1 WIndows 2000 Desktop
with 64MB RAM, no error.

2. Backed up all files I wanted to keep, scanned them with Norton AntiVirus
Corporate, then put them aside.

3. Completely wiped both my hard drives, including writing zeros to the
entire disks surfaces to ensure I had no leftover corruption.

4. Reinstalled Windows XP Professional, with no additional software--just
my basic drivers, and the software with the problem. Error message remained.

5. Downloaded and installed all available "Windows Update" files, service
packs, etc. Error message remained.

6. Reinstalled the Windows XP Home edition which came with my computer,
configured it as in numbers 3 and 4. Error message remained.

7. Completed steps 2 thru 4 above again, then removed one of my 512MB
DIMMS. Error message was not displayed, and the program worked fine.

8. Reinstalled the second 512MB DIMM, and the error message returned.

9. Downloaded and installed evey patch for "Visual Basic" I could find here
at Microsoft (which seemed to be related to Run-time or Out of Memory
errors). Error message remained.

10. Reinstalled the rest of my drivers, software, etc., and put my
backed-up files back on the hard drives.

11. Contacted Dell Support's Online Assistance. The technician worked with
me online for about an hour and a half, but couldn't solve this either.

12. Attempted various "Virtual Memory" settings. Set virtual memory to the
maximum allowable amount for each of my basic hard drive volumes, as well as
my third "Striped" drive, but the error continues, as long as I have more
than 512MB of RAM.

13. Contacted the product's vendor via e-mail. Still awating a response.

----------------------------------------

As best as I can tell, the software was developed using an older version of
"Microsoft Visual Basic for Applications" version 6.0 (I'm not sure exactly
which variant of 6.0 it is). There are DLL files from MVBfA, and .gid
database files which also are associated with MVBfA on the CD-ROM.

I don't want to keep opening my case repeatedly, to connect and disconnect
my memory cards, since the additional RAM accelerates many of the other
programs I enjoy.

QUESTIONS:

1. Is there any other way to fix this? Everything I've found on
Microsoft's site applies to older versions of Windows. I can't seem to
locate a solution for XP.

2. Is there any way to temporarily "Switch off" or "Disable" one of the
DIMMS electronically, then "Re-Enable" after I'm done with this particular
software?

3. Does anyone know: Has Microsoft addressed this issue yet--or do they
plan to?

4. Can someone fill me in on how Microsoft's Online support works?
a. Do you have to pay for on-line assistance--even if the problem is
caused by the incompatibility of Microsoft's own products?
b. What if the technician can't fix the problem? Do you have to pay for
support--even when the problem can not be solved?
c. Realistically, how much does it really cost?
I. What if I spend one and a half hours on-line with their
technician--like I did with Dell Support? How much would that cost me?

I'm not gonna hold my breath on this one, but some of the advice I've seen
here is quite impressive! Maybe one of you REAL tekkies can help me out!

Thanks!

___Tklop

 

[TJ]

Sounds more like a hardware problem - the second chip is flakey. Try
running Memtest86 with both dimms installed. www.memtest86.com

Here's the problem:

The following error message appears every time I attempt to open a
particular piece of software. This is an exact copy, including all
punctuation:

---------------------------------
Run-time error '2004':

Out of memory.
---------------------------------

The software in question is titled:

---------------------------------------
Reparaturanleitung
BMW 628csi-M635i, Baujahr 75-89

Repair Manual
BMW 628csi-M635i, Model 75-89
----------------------------------------

It was published by BMW Mobile Tradition, printed 1/2002.

The CD-ROM is marked with the following, which appears to be a product
identification number:
D-80788

The software is a BMW repair manual on CD-ROM, with both English language
and German language formats. Although the illustrations used are PDF format,
they are not organized or numbered in any particular order. Also the text is
not PDF, so although a picture is worth a thousand words, it's hard to
diagnose or repair a car without written instructions...

The software is organized as a some sort of database, which links the
technical information, illustrations, etc. by a system which resembles
internet hot-links (for lack of a better description), based upon the topic
of interest selected from various menus.

The back cover has the following requirements/compatibility list:

-------------------------------
Operating System:
Windows 95, Windows 98,
Windows NT 4.0, Windows NT 2000
Windows ME, Windows XP

RAM:
32MB

Graphic:
High Color (mind. 32768)

CD-ROM Drive:
8-x Geschwindigkeit / Speed
-------------------------------

This is my computer's current configuration info* (taken from msinfo32):

-------------------------------------------------------
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name [XXXXXXX]
System Manufacturer Dell Computer Corporation
System Model Dimension 4550
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2524 Mhz
BIOS Version/Date Dell Computer Corporation A08, 9/23/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskDmVolumes\[XXXXXXX]\Volume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name [XXXXXXX]\[XXXXXXX]
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 644.13 MB
Total Virtual Memory 3.40 GB
Available Virtual Memory 2.80 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys
----------------------------------------------------------

*NOTE: I edited the identifyable information from the text above when
copying, but otherwise it is exact.

------------------------------------

WHAT I HAVE ALREADY TRIED:

1. Attempted to install CD-ROM Repair manual to other computers. Installed
on 1 XP Laptop with 512MB RAM, no error. Installed on 1 WIndows 2000 Desktop
with 64MB RAM, no error.

2. Backed up all files I wanted to keep, scanned them with Norton AntiVirus
Corporate, then put them aside.

3. Completely wiped both my hard drives, including writing zeros to the
entire disks surfaces to ensure I had no leftover corruption.

4. Reinstalled Windows XP Professional, with no additional software--just
my basic drivers, and the software with the problem. Error message remained.

5. Downloaded and installed all available "Windows Update" files, service
packs, etc. Error message remained.

6. Reinstalled the Windows XP Home edition which came with my computer,
configured it as in numbers 3 and 4. Error message remained.

7. Completed steps 2 thru 4 above again, then removed one of my 512MB
DIMMS. Error message was not displayed, and the program worked fine.

8. Reinstalled the second 512MB DIMM, and the error message returned.

9. Downloaded and installed evey patch for "Visual Basic" I could find here
at Microsoft (which seemed to be related to Run-time or Out of Memory
errors). Error message remained.

10. Reinstalled the rest of my drivers, software, etc., and put my
backed-up files back on the hard drives.

11. Contacted Dell Support's Online Assistance. The technician worked with
me online for about an hour and a half, but couldn't solve this either.

12. Attempted various "Virtual Memory" settings. Set virtual memory to the
maximum allowable amount for each of my basic hard drive volumes, as well as
my third "Striped" drive, but the error continues, as long as I have more
than 512MB of RAM.

13. Contacted the product's vendor via e-mail. Still awating a response.

----------------------------------------

As best as I can tell, the software was developed using an older version of
"Microsoft Visual Basic for Applications" version 6.0 (I'm not sure exactly
which variant of 6.0 it is). There are DLL files from MVBfA, and .gid
database files which also are associated with MVBfA on the CD-ROM.

I don't want to keep opening my case repeatedly, to connect and disconnect
my memory cards, since the additional RAM accelerates many of the other
programs I enjoy.

QUESTIONS:

1. Is there any other way to fix this? Everything I've found on
Microsoft's site applies to older versions of Windows. I can't seem to
locate a solution for XP.

2. Is there any way to temporarily "Switch off" or "Disable" one of the
DIMMS electronically, then "Re-Enable" after I'm done with this particular
software?

3. Does anyone know: Has Microsoft addressed this issue yet--or do they
plan to?

4. Can someone fill me in on how Microsoft's Online support works?
a. Do you have to pay for on-line assistance--even if the problem is
caused by the incompatibility of Microsoft's own products?
b. What if the technician can't fix the problem? Do you have to pay for
support--even when the problem can not be solved?
c. Realistically, how much does it really cost?
I. What if I spend one and a half hours on-line with their
technician--like I did with Dell Support? How much would that cost me?

I'm not gonna hold my breath on this one, but some of the advice I've seen
here is quite impressive! Maybe one of you REAL tekkies can help me out!

Thanks!

___Tklop

 

[Guest]

Thanks for the reply, TJ.

I wish it were so simple! I've done that too (although I didn't mention it
in my diagnostic lists...)

Also, I've removed both memory cards separately, and eveything functioned
fine with the computer relying on the remaining card. I don't think it's a
problem with the memory cards, it's just too much RAM for the program
somehow...

___Tklop

Sounds more like a hardware problem - the second chip is flakey. Try
running Memtest86 with both dimms installed. www.memtest86.com

Here's the problem:

The following error message appears every time I attempt to open a
particular piece of software. This is an exact copy, including all
punctuation:

---------------------------------
Run-time error '2004':

Out of memory.
---------------------------------

The software in question is titled:

---------------------------------------
Reparaturanleitung
BMW 628csi-M635i, Baujahr 75-89

Repair Manual
BMW 628csi-M635i, Model 75-89
----------------------------------------

It was published by BMW Mobile Tradition, printed 1/2002.

The CD-ROM is marked with the following, which appears to be a product
identification number:
D-80788

The software is a BMW repair manual on CD-ROM, with both English language
and German language formats. Although the illustrations used are PDF format,
they are not organized or numbered in any particular order. Also the text is
not PDF, so although a picture is worth a thousand words, it's hard to
diagnose or repair a car without written instructions...

The software is organized as a some sort of database, which links the
technical information, illustrations, etc. by a system which resembles
internet hot-links (for lack of a better description), based upon the topic
of interest selected from various menus.

The back cover has the following requirements/compatibility list:

-------------------------------
Operating System:
Windows 95, Windows 98,
Windows NT 4.0, Windows NT 2000
Windows ME, Windows XP

RAM:
32MB

Graphic:
High Color (mind. 32768)

CD-ROM Drive:
8-x Geschwindigkeit / Speed
-------------------------------

This is my computer's current configuration info* (taken from msinfo32):

-------------------------------------------------------
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name [XXXXXXX]
System Manufacturer Dell Computer Corporation
System Model Dimension 4550
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2524 Mhz
BIOS Version/Date Dell Computer Corporation A08, 9/23/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskDmVolumes\[XXXXXXX]\Volume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name [XXXXXXX]\[XXXXXXX]
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 644.13 MB
Total Virtual Memory 3.40 GB
Available Virtual Memory 2.80 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys
----------------------------------------------------------

*NOTE: I edited the identifyable information from the text above when
copying, but otherwise it is exact.

------------------------------------

WHAT I HAVE ALREADY TRIED:

1. Attempted to install CD-ROM Repair manual to other computers. Installed
on 1 XP Laptop with 512MB RAM, no error. Installed on 1 WIndows 2000 Desktop
with 64MB RAM, no error.

2. Backed up all files I wanted to keep, scanned them with Norton AntiVirus
Corporate, then put them aside.

3. Completely wiped both my hard drives, including writing zeros to the
entire disks surfaces to ensure I had no leftover corruption.

4. Reinstalled Windows XP Professional, with no additional software--just
my basic drivers, and the software with the problem. Error message remained.

5. Downloaded and installed all available "Windows Update" files, service
packs, etc. Error message remained.

6. Reinstalled the Windows XP Home edition which came with my computer,
configured it as in numbers 3 and 4. Error message remained.

7. Completed steps 2 thru 4 above again, then removed one of my 512MB
DIMMS. Error message was not displayed, and the program worked fine.

8. Reinstalled the second 512MB DIMM, and the error message returned.

9. Downloaded and installed evey patch for "Visual Basic" I could find here
at Microsoft (which seemed to be related to Run-time or Out of Memory
errors). Error message remained.

10. Reinstalled the rest of my drivers, software, etc., and put my
backed-up files back on the hard drives.

11. Contacted Dell Support's Online Assistance. The technician worked with
me online for about an hour and a half, but couldn't solve this either.

12. Attempted various "Virtual Memory" settings. Set virtual memory to the
maximum allowable amount for each of my basic hard drive volumes, as well as
my third "Striped" drive, but the error continues, as long as I have more
than 512MB of RAM.

13. Contacted the product's vendor via e-mail. Still awating a response.

----------------------------------------

As best as I can tell, the software was developed using an older version of
"Microsoft Visual Basic for Applications" version 6.0 (I'm not sure exactly
which variant of 6.0 it is). There are DLL files from MVBfA, and .gid
database files which also are associated with MVBfA on the CD-ROM.

I don't want to keep opening my case repeatedly, to connect and disconnect
my memory cards, since the additional RAM accelerates many of the other
programs I enjoy.

QUESTIONS:

1. Is there any other way to fix this? Everything I've found on
Microsoft's site applies to older versions of Windows. I can't seem to
locate a solution for XP.

2. Is there any way to temporarily "Switch off" or "Disable" one of the
DIMMS electronically, then "Re-Enable" after I'm done with this particular
software?

3. Does anyone know: Has Microsoft addressed this issue yet--or do they
plan to?

4. Can someone fill me in on how Microsoft's Online support works?
a. Do you have to pay for on-line assistance--even if the problem is
caused by the incompatibility of Microsoft's own products?
b. What if the technician can't fix the problem? Do you have to pay for
support--even when the problem can not be solved?
c. Realistically, how much does it really cost?
I. What if I spend one and a half hours on-line with their
technician--like I did with Dell Support? How much would that cost me?

I'm not gonna hold my breath on this one, but some of the advice I've seen
here is quite impressive! Maybe one of you REAL tekkies can help me out!

Thanks!

___Tklop

 

[TJ]

Weird! Never heard of too much ram....lol
Sorry I couldn't help.
-j

Thanks for the reply, TJ.

I wish it were so simple! I've done that too (although I didn't mention it
in my diagnostic lists...)

Also, I've removed both memory cards separately, and eveything functioned
fine with the computer relying on the remaining card. I don't think it's a
problem with the memory cards, it's just too much RAM for the program
somehow...

___Tklop

Sounds more like a hardware problem - the second chip is flakey. Try
running Memtest86 with both dimms installed. www.memtest86.com

Here's the problem:

The following error message appears every time I attempt to open a
particular piece of software. This is an exact copy, including all
punctuation:

---------------------------------
Run-time error '2004':

Out of memory.
---------------------------------

The software in question is titled:

---------------------------------------
Reparaturanleitung
BMW 628csi-M635i, Baujahr 75-89

Repair Manual
BMW 628csi-M635i, Model 75-89
----------------------------------------

It was published by BMW Mobile Tradition, printed 1/2002.

The CD-ROM is marked with the following, which appears to be a product
identification number:
D-80788

The software is a BMW repair manual on CD-ROM, with both English language
and German language formats. Although the illustrations used are PDF format,
they are not organized or numbered in any particular order. Also the

text
is

not PDF, so although a picture is worth a thousand words, it's hard to
diagnose or repair a car without written instructions...

The software is organized as a some sort of database, which links the
technical information, illustrations, etc. by a system which resembles
internet hot-links (for lack of a better description), based upon the topic
of interest selected from various menus.

The back cover has the following requirements/compatibility list:

-------------------------------
Operating System:
Windows 95, Windows 98,
Windows NT 4.0, Windows NT 2000
Windows ME, Windows XP

RAM:
32MB

Graphic:
High Color (mind. 32768)

CD-ROM Drive:
8-x Geschwindigkeit / Speed
-------------------------------

This is my computer's current configuration info* (taken from msinfo32):

-------------------------------------------------------
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name [XXXXXXX]
System Manufacturer Dell Computer Corporation
System Model Dimension 4550
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2524 Mhz
BIOS Version/Date Dell Computer Corporation A08, 9/23/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskDmVolumes\[XXXXXXX]\Volume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name [XXXXXXX]\[XXXXXXX]
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 644.13 MB
Total Virtual Memory 3.40 GB
Available Virtual Memory 2.80 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys
----------------------------------------------------------

*NOTE: I edited the identifyable information from the text above when
copying, but otherwise it is exact.

------------------------------------

WHAT I HAVE ALREADY TRIED:

1. Attempted to install CD-ROM Repair manual to other computers. Installed
on 1 XP Laptop with 512MB RAM, no error. Installed on 1 WIndows 2000 Desktop
with 64MB RAM, no error.

2. Backed up all files I wanted to keep, scanned them with Norton AntiVirus
Corporate, then put them aside.

3. Completely wiped both my hard drives, including writing zeros to the
entire disks surfaces to ensure I had no leftover corruption.

4. Reinstalled Windows XP Professional, with no additional software--just
my basic drivers, and the software with the problem. Error message remained.

5. Downloaded and installed all available "Windows Update" files, service
packs, etc. Error message remained.

6. Reinstalled the Windows XP Home edition which came with my computer,
configured it as in numbers 3 and 4. Error message remained.

7. Completed steps 2 thru 4 above again, then removed one of my 512MB
DIMMS. Error message was not displayed, and the program worked fine.

8. Reinstalled the second 512MB DIMM, and the error message returned.

9. Downloaded and installed evey patch for "Visual Basic" I could

find
here

at Microsoft (which seemed to be related to Run-time or Out of Memory
errors). Error message remained.

10. Reinstalled the rest of my drivers, software, etc., and put my
backed-up files back on the hard drives.

11. Contacted Dell Support's Online Assistance. The technician

worked
with

me online for about an hour and a half, but couldn't solve this either.

12. Attempted various "Virtual Memory" settings. Set virtual memory

to
the

maximum allowable amount for each of my basic hard drive volumes, as

well
as

my third "Striped" drive, but the error continues, as long as I have more
than 512MB of RAM.

13. Contacted the product's vendor via e-mail. Still awating a response.

version
of

"Microsoft Visual Basic for Applications" version 6.0 (I'm not sure exactly
which variant of 6.0 it is). There are DLL files from MVBfA, and .gid
database files which also are associated with MVBfA on the CD-ROM.

I don't want to keep opening my case repeatedly, to connect and disconnect
my memory cards, since the additional RAM accelerates many of the other
programs I enjoy.

QUESTIONS:

1. Is there any other way to fix this? Everything I've found on
Microsoft's site applies to older versions of Windows. I can't seem to
locate a solution for XP.

2. Is there any way to temporarily "Switch off" or "Disable" one of the
DIMMS electronically, then "Re-Enable" after I'm done with this particular
software?

3. Does anyone know: Has Microsoft addressed this issue yet--or do they
plan to?

4. Can someone fill me in on how Microsoft's Online support works?
a. Do you have to pay for on-line assistance--even if the problem is
caused by the incompatibility of Microsoft's own products?
b. What if the technician can't fix the problem? Do you have to pay for
support--even when the problem can not be solved?
c. Realistically, how much does it really cost?
I. What if I spend one and a half hours on-line with their
technician--like I did with Dell Support? How much would that cost me?

I'm not gonna hold my breath on this one, but some of the advice I've seen
here is quite impressive! Maybe one of you REAL tekkies can help me out!

Thanks!

___Tklop

 

[Jaelani C. U.]

I think the problem lies in the BWM software.
Even though it supports Windows XP, it probably has a faulty local memory
management (software part).

If I were in your shoes, I would set the page file (virtual memory) to
LESS than 1GBytes (1024MBytes).
You may want to set the maximum size to 1000MBytes (not 1024MBytes).

This problem is one of the most common bug in software programming, if it
REALLY is the source.
The software should have use either 32-bit unsigned integer variables or
64-bit signed integer variables, rather than 32-bit signed integer
variables.

If that wouldn't fix the problem, you should wait for your email response.

 

[Guest]

I think the problem lies in the BWM software.
Even though it supports Windows XP, it probably has a faulty local memory
management (software part).

If I were in your shoes, I would set the page file (virtual memory) to
LESS than 1GBytes (1024MBytes).
You may want to set the maximum size to 1000MBytes (not 1024MBytes).

This problem is one of the most common bug in software programming, if it
REALLY is the source.
The software should have use either 32-bit unsigned integer variables or
64-bit signed integer variables, rather than 32-bit signed integer
variables.

If that wouldn't fix the problem, you should wait for your email response.

Here's the problem:

The following error message appears every time I attempt to open a
particular piece of software. This is an exact copy, including all
punctuation:

---------------------------------
Run-time error '2004':

Out of memory.
---------------------------------
[snip]

I'm not gonna hold my breath on this one, but some of the advice I've
seen
here is quite impressive! Maybe one of you REAL tekkies can help me out!

Thanks!

___Tklop

Thanks for the replies, all!

I'm still working on this--someone on another message board suggested
editing my boot.ini file to limit the amount of system memory used to 512MB
when I want to use this software...

I'm still trying to figure out the precise way to add the switch, and be
able to switch it back again.

More to follow--if I can figure that out; or if I hear back from BMW...

Thanks again!

___Tklop

 

[Guest]

[snip--bigtime]

Hey, fellow posters:

I figured it out!

This doesn't solve the compatibility issue, but it's a good work-around!

Thanks to some kind help from "Jim" on the "Software - Other Software" board
over at Dell Support (where I also had posted my problem).

I modified the boot.ini file as follows:

Old:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP
Professional" /fastdetect


New:

[boot loader]
timeout=5
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP
Professional" /fastdetect
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP
Professional 512MB" /fastdetect /maxmem=512


I modified the file by copying the line beneath [operating systems] and
pasting it as a new line below. Next, I added the switch "/maxmem=512" to
limit the operating system from using more than 512MB. Next, I modified the
text for the second OS line to indicate the lesser RAM configuration.

Works perfectly!

Thanks again!

___Tklop

 

[Guest]

Call BMW and ask if they planb to issue a fix.

Failing that only use 512Mb when accessing this Software or place it on an
old computer and just use this software.

Why cripple all other application?

I think the problem lies in the BWM software.
Even though it supports Windows XP, it probably has a faulty local memory
management (software part).

If I were in your shoes, I would set the page file (virtual memory) to
LESS than 1GBytes (1024MBytes).
You may want to set the maximum size to 1000MBytes (not 1024MBytes).

This problem is one of the most common bug in software programming, if it
REALLY is the source.
The software should have use either 32-bit unsigned integer variables or
64-bit signed integer variables, rather than 32-bit signed integer
variables.

If that wouldn't fix the problem, you should wait for your email response.

Here's the problem:

The following error message appears every time I attempt to open a
particular piece of software. This is an exact copy, including all
punctuation:

---------------------------------
Run-time error '2004':

Out of memory.
---------------------------------
[snip]

I'm not gonna hold my breath on this one, but some of the advice I've
seen
here is quite impressive! Maybe one of you REAL tekkies can help me out!

Thanks!

___Tklop