Software installation problem


K

Ken B

I have a gpo, linked to an OU with the computer objects in it. Said gpo
contains a computer policy to install software (Office 2003). The gpo has
worked for about 200 other computers, and now it won't work for a computer
that I joined to the domain the other day. I moved the computer into the
Office OU, let it sit for a little while. Did a gpupdate /force /sync, and
it applied all the other policies. I rebooted many times, and it never does
the managed software installation.

The situation is an XP sp2 workstation, firewall disabled. 2000 domain,
single site.

Any ideas?

PS: If I do a gpresult, I get:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\kbrussel>gpresult

Microsoft (R) Windows (R) XP Operating System Group Policy Result tool v2.0
Copyright (C) Microsoft Corp. 1981-2001

Created On 3/16/05 at 10:39:14 AM


RSOP results for MAIN1\kbrussel on TR100959 : Logging Mode
-----------------------------------------------------------

OS Type: Microsoft Windows XP Professional
OS Configuration: Member Workstation
OS Version: 5.1.2600
Domain Name: MAIN1
Domain Type: Windows 2000
Site Name: TR
Roaming Profile:
Local Profile: C:\Documents and Settings\kbrussel
Connected over a slow link?: No


COMPUTER SETTINGS
------------------
CN=TR100959,OU=TRC Office 2003 \+ Updates,DC=trc,DC=tr,DC=LOCAL
Last time Group Policy was applied: 3/16/05 at 10:04:15 AM
Group Policy was applied from: trcdc02.trc.CW.LOCAL
Group Policy slow link threshold: 500 kbps

Applied Group Policy Objects
-----------------------------
TR Windows Update
Welcome text on logon window
Rename Guest and Local Admin Accounts
Change local passwords - must follow rename
Office 2003
Reg Key Short date change
Remote Assistance - No Welcome Screen
Daylight Savings
Default Domain Policy

The following GPOs were not applied because they were filtered out
-------------------------------------------------------------------
Local Group Policy
Filtering: Not Applied (Empty)

The computer is a part of the following security groups:
--------------------------------------------------------
BUILTIN\Administrators
Everyone
NT AUTHORITY\Authenticated Users


USER SETTINGS
--------------
CN=Ken Brussel,OU=TR-No SCR / Lock,DC=trc,DC=TR,DC=LOCAL
Last time Group Policy was applied: 3/16/05 at 10:08:35 AM
Group Policy was applied from: trcdc02.trc.CW.LOCAL
Group Policy slow link threshold: 500 kbps

Applied Group Policy Objects
-----------------------------
Reg Key Short date change
Default Domain Policy

The following GPOs were not applied because they were filtered out
-------------------------------------------------------------------
Local Group Policy
Filtering: Not Applied (Empty)

The user is a part of the following security groups:
----------------------------------------------------
Domain Users
Everyone
BUILTIN\Users
BUILTIN\Administrators
REMOTE INTERACTIVE LOGON
NT AUTHORITY\INTERACTIVE
NT AUTHORITY\Authenticated Users
LOCAL
Domain Admins
TR_Data_Processing
Scanners
Data Processing

C:\Documents and Settings\kbrussel>
 
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K

Ken B

I ran RSOP on the questionable machine... and was shown a red X on the
machine line (right under "Console Root" that says "kbrussel on TR100959 -
RSoP") and the Computer Configuration section. If I look at the Properties>
Error Information of the Computer Config section, it says:
Wednesday, March 16, 2005 2:11:53 PM

Group Policy Infrastructure failed due to the error listed below.

The specified domain either does not exist or could not be contacted.

Note: Due to the GP Core failure, none of the other Group Policy components
processed their policy. Consequently, status information for the other
components is not available.

Any ideas? I don't think I have "Wait for network.." enabled--this, so far,
is the only machine to have trouble getting the machine policy.

TIA,

Ken

Ken B said:
I have a gpo, linked to an OU with the computer objects in it. Said gpo
contains a computer policy to install software (Office 2003). The gpo has
worked for about 200 other computers, and now it won't work for a computer
that I joined to the domain the other day. I moved the computer into the
Office OU, let it sit for a little while. Did a gpupdate /force /sync, and
it applied all the other policies. I rebooted many times, and it never
does the managed software installation.

The situation is an XP sp2 workstation, firewall disabled. 2000 domain,
single site.

Any ideas?

PS: If I do a gpresult, I get:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\kbrussel>gpresult

Microsoft (R) Windows (R) XP Operating System Group Policy Result tool
v2.0
Copyright (C) Microsoft Corp. 1981-2001

Created On 3/16/05 at 10:39:14 AM


RSOP results for MAIN1\kbrussel on TR100959 : Logging Mode
-----------------------------------------------------------

OS Type: Microsoft Windows XP Professional
OS Configuration: Member Workstation
OS Version: 5.1.2600
Domain Name: MAIN1
Domain Type: Windows 2000
Site Name: TR
Roaming Profile:
Local Profile: C:\Documents and Settings\kbrussel
Connected over a slow link?: No


COMPUTER SETTINGS
------------------
CN=TR100959,OU=TRC Office 2003 \+ Updates,DC=trc,DC=tr,DC=LOCAL
Last time Group Policy was applied: 3/16/05 at 10:04:15 AM
Group Policy was applied from: trcdc02.trc.CW.LOCAL
Group Policy slow link threshold: 500 kbps

Applied Group Policy Objects
-----------------------------
TR Windows Update
Welcome text on logon window
Rename Guest and Local Admin Accounts
Change local passwords - must follow rename
Office 2003
Reg Key Short date change
Remote Assistance - No Welcome Screen
Daylight Savings
Default Domain Policy

The following GPOs were not applied because they were filtered out
-------------------------------------------------------------------
Local Group Policy
Filtering: Not Applied (Empty)

The computer is a part of the following security groups:
--------------------------------------------------------
BUILTIN\Administrators
Everyone
NT AUTHORITY\Authenticated Users


USER SETTINGS
--------------
CN=Ken Brussel,OU=TR-No SCR / Lock,DC=trc,DC=TR,DC=LOCAL
Last time Group Policy was applied: 3/16/05 at 10:08:35 AM
Group Policy was applied from: trcdc02.trc.CW.LOCAL
Group Policy slow link threshold: 500 kbps

Applied Group Policy Objects
-----------------------------
Reg Key Short date change
Default Domain Policy

The following GPOs were not applied because they were filtered out
-------------------------------------------------------------------
Local Group Policy
Filtering: Not Applied (Empty)

The user is a part of the following security groups:
----------------------------------------------------
Domain Users
Everyone
BUILTIN\Users
BUILTIN\Administrators
REMOTE INTERACTIVE LOGON
NT AUTHORITY\INTERACTIVE
NT AUTHORITY\Authenticated Users
LOCAL
Domain Admins
TR_Data_Processing
Scanners
Data Processing

C:\Documents and Settings\kbrussel>
 
A

Andrew Mitchell

Ken B said:
I ran RSOP on the questionable machine... and was shown a red X on the
machine line (right under "Console Root" that says "kbrussel on TR100959
- RSoP") and the Computer Configuration section. If I look at the
Properties> Error Information of the Computer Config section, it says:
Wednesday, March 16, 2005 2:11:53 PM

Group Policy Infrastructure failed due to the error listed below.

The specified domain either does not exist or could not be contacted.

Note: Due to the GP Core failure, none of the other Group Policy
components processed their policy. Consequently, status information for
the other components is not available.

Any ideas? I don't think I have "Wait for network.." enabled--this, so
far, is the only machine to have trouble getting the machine policy.

Does this new PC have a 1G NIC by any chance?

I had a similar problem recently and tracked it down to this:
http://support.microsoft.com/default.aspx/kb/326152
 
K

Ken B

Andrew-

Why yes, it does have Marvell Yukon 88E8050 PCI-E ASF Gigabit Ethernet
controller in it... weird thing though, is that other computers that are
identical to this one have not had a problem loading the policies. I'm
thinking I'll just reqeust a replacement motherboard from Gateway... it's
probably just a dud nic on it.

Thanks for the advice!

Ken
 
A

Andrew Mitchell

Ken B said:
Andrew-

Why yes, it does have Marvell Yukon 88E8050 PCI-E ASF Gigabit Ethernet
controller in it... weird thing though, is that other computers that are
identical to this one have not had a problem loading the policies.

I had exactly the same experience. 300 PC's all identical (from the same
batch at Acer) and only one had the problem. Disabling media sensing in the
registry fixed it. You might want to give this a try. It only takes a couple
of minutes.
I'm
thinking I'll just reqeust a replacement motherboard from Gateway... it's
probably just a dud nic on it.

Could also be the port settings on the switch. It might pay to check the
switch and make sure that particular port is set up the same as the others or
lock it to 100M.
 
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K

Ken B

Tried disabling the media sensing, but that didn't solve it. It's plugged
in at the same spot that 100 computers were set up in, so I don't think the
switch it's connected to is 'faulty'... but I'll take a look at it though

Thanks for the help, Andrew--and have a good weekend!

Ken
 
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