Again thanks for reply.
Ever since I bought my computer , 4 years ago, I have not reinstalled
Window
XP and all updates were done with Auto update. When I restore my
computer
I create restore point myself so that I can go back to it and each day I
create another restore points until this Software 3.0 installs itself
and
the same story repeat itself .
My question is with Auto update OFF how can this software download and
install itself .
I use Zonealarm and have used it for the past 4 years with no problem.
And yes, I get a message that downloads have been installed successfully
and
your computer needs to be restarted .
The only thing that has changed since I bought my computer is updating
IE
to
version 7 but that was months ago.
Regards
:
Tip: Call Comcast Support about connection issues only.
A Restore Point labelled "Software Distribution 3.0" is always created
after installing one or more updates (e.g., Windows Updates; Windows
Defender definitions updates). If you use System Restore to restore
your
machine to a previous date, download one or more updates
download/install
again via Automatic Updates (and reboot), such a Restore Point will be
created.
Repost:
By any chance did you just (1) do a clean install of WinXP and then
(2)
install SP3 (manually or via Automatic Updates or Windows Update)?
1. Please answer the above question.
2. What third-party firewall (if any) is installed (e.g., ZoneAlarm)?
What
anti-virus application or security suite? What anti-spyware
applications
(other than Defender)?
3. Open C:\Windows\WindowsUpdate.log <=this file | Go to the end
(bottom)
of the log then start scrolling upwards | Do you see repeated listings
of
the following entry?...
"Installation successful and restart required for the following update:
Security Update for Windows XP (KB951748)"
--
~PA Bear
redpen22 wrote:
Thanks for your reply. My computer was running fine and the Auto
Update
was on and all updates were installed until several weeks ago suddenly
I
could not get online . Called Comcast and they told me to check my
updates
as there seems to be an issue with Software Distribution 3.0 I could
not
see it and after checking my restore point I noticed it there .
I can update manually with no problem but this Software 3.0 installs
itself
constantly which does something that causes Internet explorer not to
launch
and thus I can not get on line . Every 2 days I have to use the
Restore
function to restore my computer to day before to get rid of this
Software
3.0 so that I can get on line .
There has to be a flaw in the Softwaare 3.0 for preventing Internet
explorer
from launching and or doing some damages to other parts
I am not alone in this matter . I have googled this problem and
there
seems to be lots of people affected by it as it cripples computers and
some
people are threwing their computers out and going with Apple which is
a
sad
story for Microsoft . I am also and investor in this company and
have
emailed IR .
One thing I do not understand is how can this program download and
install
itself when my computer is on Manual download and nothing else is
being
installed without me doing it manually .
Thanks again
:
By any chance did you just (1) do a clean install of WinXP and then
(2)
install SP3 (manually or via Automatic Updates or Windows Update)?
"Software Distribution Service 3.0" isn't really an update, per se,
but
it
needs to be installed & running in order to install any/all updates
(via
Windows Update or Automatic Updates).
NB: Do not confuse "WGA Notification" (an ActiveX Control that must
be
installed in order to use Windows Update website...but not Automatic
Updates) with the "WGA Notifications" tool (KB905474).
Which takes us back to, "Can you update manually [and successfully]
via
Windows Update (website)?" If you choose not to do so, I'm afraid
you'll
have to enable Automatic Updates so that you can install any updates
the
machine may need. See this page:
http://support.microsoft.com/kb/306525
==============
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling
1-866-PCSAFETY
in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated
with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
redpen22 wrote:
I have XP Professiona with Service pack 3
Yes i can manually download update . I had it on Auto but I
disabled
it
to
prevent the Software Distribution 3.0 from getting downloaded and
installed
but for some reason this is the only download that goes through but
the
rest
ask me if I want to install them.
Thanks
:
Current Windows version (e.g., WinXP SP3)?
Can you update manually via Windows Update
(
http://windowsupdate.microsoft.com)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
redpen22 wrote:
Window update is installing this software after which the internet
explorer
stops working . The software can not be removed as it is not
visible
.
I have used Restore option but when I restore my computer the next
day
the
software download and install itself . I have turned off the
Auto
download
with no result . I have googled and lots of people have the
same
problem
and no solution.
hopefully some one here has a solution or a tech rep from
Microsoft
is
reading these post and can tell me what to do
