Software Distribution 3.0

[Sabrina S.]

Whenever the Software Distribution 3.0 update installs, I am no longer able
to open Publisher documents on my computer. Please help.

 

[TaurArian]

That is just a backup of your system before updates are installed.

What updates were installed that are causing your problem?

--

TaurArian [MVP] 2005-2010 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.

 

[Sabrina S.]

I searched in Add/Remove programs for things installed most recently. The
only things I could find were labeled "Security Update for Windows XP" Then
numbered KB961371, KB973346, KB971633.

 

[Sabrina S.]

These Security Updates are definately what is causing the problem. I used the
System Restore utility to roll back to pre-installation and Publisher
documents opened just fine. I then went to shut down and selected "shut down
without installing the updates". I turned back on and all worked fine. How do
I avoid those updates permanently, or fix them so they work properly?

Sabrina

 

[TaurArian]

Sabrina, I have xposted this to the Windows Update newsgroup.

Please advise what version of publisher you are using.
Could you please also do a manual scan for Windows Updates and advise what
is on the list of updates selected for your computer.

This may assist in tracking down which update may be causing your problem.


Sabrina S. wrote:
:: These Security Updates are definately what is causing the problem. I
:: used the System Restore utility to roll back to pre-installation and
:: Publisher documents opened just fine. I then went to shut down and
:: selected "shut down without installing the updates". I turned back
:: on and all worked fine. How do I avoid those updates permanently, or
:: fix them so they work properly?
::
:: Sabrina
::
:: "Sabrina S." wrote:
::
::: I searched in Add/Remove programs for things installed most
::: recently. The only things I could find were labeled "Security
::: Update for Windows XP" Then numbered KB961371, KB973346, KB971633.
:::
:::
::: "TaurArian" wrote:
:::
:::: That is just a backup of your system before updates are installed.
::::
:::: What updates were installed that are causing your problem?
::::
:::: --
::::
:::: TaurArian [MVP] 2005-2010 - Update Services
:::: http://taurarian.mvps.org
:::: ======================================
:::: Disclaimer: The information has been posted "as is" with no
:::: warranties or guarantees and doesn't give any rights.
::::
::::
::::
:::: message ::::: Whenever the Software Distribution 3.0 update installs, I am no
::::: longer able
::::: to open Publisher documents on my computer. Please help.

 

[PA Bear [MS MVP]]

[[ @TaurArian only: Sabrina might have company? cf.
http://groups.google.com/group/microsoft.public.windowsxp.general/browse_frm/thread/f9dc70246fe7a91b ]
]

 

[TaurArian]

Hi PA Bear, if Sabrina installed SP2 for Office 2007

Description of the Publisher 2007 hotfix package (Publisher.msp) June 30,
2009
http://support.microsoft.com/kb/972566/



--

TaurArian [MVP] 2005-2010 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.

[[ @TaurArian only: Sabrina might have company? cf.
http://groups.google.com/group/microsoft.public.windowsxp.general/browse_frm/thread/f9dc70246fe7a91b ]
]

Sabrina, I have xposted this to the Windows Update newsgroup.

Please advise what version of publisher you are using.
Could you please also do a manual scan for Windows Updates and advise
what
is on the list of updates selected for your computer.

This may assist in tracking down which update may be causing your
problem.

 

[Sabrina S.]

I am using Publisher 2007 (part of the 2007 Small Business Office Suite)
sabrina

 

[Sabrina S.]

I don't have any problems with my restore points, in fact, rolling back to
before those security updates were installed is the only thing that works.
How do I prevent those from installing as updates - or how do I make them
work properly?

[[ @TaurArian only: Sabrina might have company? cf.
http://groups.google.com/group/microsoft.public.windowsxp.general/browse_frm/thread/f9dc70246fe7a91b ]
]

Sabrina, I have xposted this to the Windows Update newsgroup.

Please advise what version of publisher you are using.
Could you please also do a manual scan for Windows Updates and advise what
is on the list of updates selected for your computer.

This may assist in tracking down which update may be causing your problem.

 

[PA Bear [MS MVP]]

Is Office 2007 SP2 [1] and/or Publisher 2007 SP2 [2] installed?

Is KB972566 [3] installed?

=================================
[1] http://support.microsoft.com/kb/953195
[2] http://support.microsoft.com/kb/953326
[3] http://support.microsoft.com/kb/972566/