Socket Error 10061, Error Number: 0x800CCC0E

[Guest]

Upon launch of Windows Mail, I receive two errors - first one is:
The connection to the server has failed. Subject 'Test', Account:
'incoming.yahoo.verizon.net', Server: 'outgoing.yahoo.verizon.net', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
and second one is:
The connection to the server has failed. Account:
'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
0x800CCC0E

I believe the first is Mail trying to send a test message, but am stymied.
I just set up a Vista machine from the same manufacturer (HP) for my mother
with the no problem getting Windows Mail launched. I have Norton (came
pre-loaded) running on both, so I don't see why that would be a problem -
I've noted the recommendations to ditch that, but it is running fine on hers.

I have Outlook 2003 running on this Vista machine and it connects fine, but
I have to enter incoming and outgoing passwords each time I shut down/reboot
and I'd just as soon go over to Windows Mail.

Any ideas out there?

 

[Peter Foldes]

Disable your Anti Virus incoming and Outgoing email scanning

 

[Guest]

Peter, just tried that and rebooted, but still get the error message

The connection to the server has failed. Account:
'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
0x800CCC0E

(I deleted the test message so I no longer get first error message I noted
in original post). Just confirmed with my mother that her Norton is running
with incoming/outgoing email scanning still in place, which is even more
confusing to me. Went through each of her account settings in Windows Mail
as well to ensure I mirrored her settings in WM and Norton.

Do you think the fact I originally installed my Outlook 2003 is somehow the
culprit here? Not sure why it would - it pulled all my mail over from
Outlook on original setup of WM, just not connecting, yet if I launch Outlook
it will connect and IE connects fine.

 

[Gary VanderMolen]

Whether Norton will interfere with Windows Mail is a hit-or-miss proposition,
something like playing Russian roulette.
In good conscience I can't offer further help until you uninstall Norton, and
you may have to recreate that account afterwards.

Outlook 2003 is not a factor.

Gary VanderMolen

 

[Guest]

Will try that tomorrow and will post back. Thank you.

 

[Frank Saunders, MS-MVP OE]

I think you need to check with Yahoo on how to set up Yahoo mail in Windows
Mail or Outlook Express. I'm pretty sure your ports are incorrect and your
authentication settings may also be wrong.

 

[Guest]

Thanks Frank - I will try that as well - I have connected with the same
settings on the ports with Yahoo on Outlook 2003, just cannot seem to make it
work with Windows Mail. In fact, it's connected with Outlook 2003 right now.

In addition I went through each screen on my mother's Vista machine in her
Windows Mail which I set up just fine (checked each of the WM Email account
setting screens.) Each port setting and authhentication was set identically
on this machine as on hers.

Really appreciate the assistance and ideas!

 

[Guest]

Try checking system files if they are corrupted they can cause problems in
Mail. Go here to get full instructions.
http://support.microsoft.com/kb/936212/en-us

 

[Gary VanderMolen]

Let us know what happens after Norton is uninstalled. You can
always reinstall it if turns out *not* to be the cause of your problem.
Another approach would be to upgrade to Windows Live Mail, since
WLM seems to be more stable and more resistant to corruption issues.

Incidentally, your server settings look fine to me.

Gary VanderMolen

 

[Frank Saunders, MS-MVP OE]

Let us know what happens after Norton is uninstalled. You can
always reinstall it if turns out *not* to be the cause of your problem.
Another approach would be to upgrade to Windows Live Mail, since
WLM seems to be more stable and more resistant to corruption issues.

Incidentally, your server settings look fine to me.

But Norton will also screw up WLM.

 

[Frank Saunders, MS-MVP OE]

Thanks Frank - I will try that as well - I have connected with the same
settings on the ports with Yahoo on Outlook 2003, just cannot seem to make
it
work with Windows Mail. In fact, it's connected with Outlook 2003 right
now.

In addition I went through each screen on my mother's Vista machine in her
Windows Mail which I set up just fine (checked each of the WM Email
account
setting screens.) Each port setting and authhentication was set
identically
on this machine as on hers.

My notes indicate that Yahoo wants 995 for the POP3 (incoming) port and 465
for SMTP and "My outgoing server requires authentication" checked on the
Servers tab.