smtp

[Guest]

i can send my email from windows mail but i can receive my email

An unknown error has occurred. Subject 'essai', Account: 'famille', Server:
'smtp.free.fr', Protocol: SMTP, Server Response: '421 Cannot connect to SMTP
server 212.27.48.4 (212.27.48.4:25), connect error 10060', Port: 25,
Secure(SSL): Yes, Server Error: 421, Error Number: 0x800CCC67

I followed the last advice, i remove norton and now i use avast
please help me
thank you by advance

 

[Guest]

I cannot send my email but it's correct for receiving
++++++++++++++++++++++++++

 

[Gary VanderMolen]

I assume you meant to say you can't send.
Is Free.fr your ISP? If not, who is?
Are you traveling with a laptop?

Gary VanderMolen

 

[Guest]

Free is my french provider, and i can't send my emails but i receive my emails

 

[Gary VanderMolen]

You did not respond to my question about traveling with a laptop.
The reason I asked, there often is a 'port 25 block' problem when
attempting to use one's home ISP SMTP server while away from home.

If that is not the issue, try removing and then reinstalling your email
account. Norton Antivirus often leaves the email account corrupted
even after it is uninstalled.

Gary VanderMolen

 

[Gary VanderMolen]

The so-called 'port 25 block' is an anti-spamming measure that
has been adopted by most providers of Internet connectivity.
Basically it means you will not be allowed to use port 25 SMTP
unless that server is on the same network as the one providing
your Internet connection at that moment. This policy causes a
hardship for travelers. There are some workarounds:

1. Use webmail.
2. Use a port other than 25 for SMTP, if your mail provider
has a provision for that. Typical alternate ports are 465 and 587.
3. Get a free Gmail account, configure it for POP access, and
use it for your sending chores.