SMTP Could not be found

G

Guest

Hello,

I got a problem with windows mail program. It doesn't send any e-mails from
different servers using SMTP at all. However I could receive e-mails and this
confusing me..

I'm getting such kind of error everytime:

The host 'smtp.blabla.com' could not be found. Please verify that you have
entered the server name correctly.
Subject 'test', Account: 'Work', Server: 'smtp.blabla.com', Protocol: SMTP,
Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

I'm 100% shure thats everything setuped correctly and there is no connection
problems.. as outgoing and incoming traffic goes well .. however I could
suppose that maybe there are some protection or ports blocking issues.

PS I'm Using Symantec Antivirus 10.2 for computer protection maybe thats
could be an issue too.
 
J

Jim Pickering

Since you post from Kuntsevo Networks based in Moscow, I'd suggest you
contact them and make doubly sure the information shown in the server tab of
your settings for Tools/Accounts is correct. Also make sure that all
antivirus/antispam programs that may scan incoming/outgoing email have those
options disabled. Do not disable/uninstall your antivirus program, but only
that part that scans mail.
 
F

Frank Saunders, MS-MVP OE/WM

Kukushkin said:
Hello,

I got a problem with windows mail program. It doesn't send any e-mails
from
different servers using SMTP at all. However I could receive e-mails and
this
confusing me..

I'm getting such kind of error everytime:

The host 'smtp.blabla.com' could not be found. Please verify that you have
entered the server name correctly.
Subject 'test', Account: 'Work', Server: 'smtp.blabla.com', Protocol:
SMTP,
Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

I'm 100% shure thats everything setuped correctly and there is no
connection
problems.. as outgoing and incoming traffic goes well .. however I could
suppose that maybe there are some protection or ports blocking issues.

PS I'm Using Symantec Antivirus 10.2 for computer protection maybe thats
could be an issue too.

This is usually caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPOR...6d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPOR...85256edd00478dbd?OpenDocument&src=bar_sch_nam

See also
http://help.expedient.com/mailnews/norton_antivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.
 

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