SMART attribute failure- Maxtor HDD- What is it?


B

BP

I recently added a second (slave) drive to my system (DiamondMax Plus 8,
30G) and soon afterward statrted experiencing a boot delay problem
(InitDone=TSRQuery). I downloaded and ran Maxtor PowerMax diagnostic
software on the new drive and it returned a "Drive Installation" failure for
"SMART attribute check". I then ran the disk check utility (long) and
recieved an error code (E17S57), "this drive has failed one or more tests".
Maxtor does not reveal the meaning of 6 digit error codes on their site,
just ask you to fill out an RMA. Does anytone know whether this means the
HDD is NG, or is this a problem that can be corrected in BIOS setup or HDD
setup? What is a SMART attribute?
 
R

Rod Speed

I recently added a second (slave) drive to my system (DiamondMax
Plus 8, 30G) and soon afterward statrted experiencing a boot delay
problem (InitDone=TSRQuery). I downloaded and ran Maxtor PowerMax
diagnostic software on the new drive and it returned a "Drive Installation"
failure for "SMART attribute check". I then ran the disk check utility (long)
and recieved an error code (E17S57), "this drive has failed one or more
tests". Maxtor does not reveal the meaning of 6 digit error codes on their
site, just ask you to fill out an RMA. Does anytone know whether this
means the HDD is NG,
Yep.

or is this a problem that can be corrected
in BIOS setup or HDD setup?
They wouldnt be suggesting an RMA if it was just a config problem.
What is a SMART attribute?
SMART is a system for monitoring the health of a hard drive
by keeping track of various parameters of hard performance.
Basically attempting to indicate when a drive has a problem
before it dies completely.

Run HDD Health or DTemp and see what it says about the drive.
It will turn the SMART attribute numbers into descriptive text.
 
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B

BP

Thanks for the confirmation of my fears. I've already downloaded and run
SMARTUDM and it flags 7 failures. Doesn't give any explainations. Perhaps I
will try the other progs, but at this point I've already wasted enough time
on this piece of hardware. Woulda, Coulda, Shoulda gone WD. Now I get a
reconditioned drive replacement. Lovely.

:
: :
: > I recently added a second (slave) drive to my system (DiamondMax
: > Plus 8, 30G) and soon afterward statrted experiencing a boot delay
: > problem (InitDone=TSRQuery). I downloaded and ran Maxtor PowerMax
: > diagnostic software on the new drive and it returned a "Drive
Installation"
: > failure for "SMART attribute check". I then ran the disk check utility
(long)
: > and recieved an error code (E17S57), "this drive has failed one or more
: > tests". Maxtor does not reveal the meaning of 6 digit error codes on
their
: > site, just ask you to fill out an RMA. Does anytone know whether this
: > means the HDD is NG,
:
: Yep.
:
: > or is this a problem that can be corrected
: > in BIOS setup or HDD setup?
:
: They wouldnt be suggesting an RMA if it was just a config problem.
:
: > What is a SMART attribute?
:
: SMART is a system for monitoring the health of a hard drive
: by keeping track of various parameters of hard performance.
: Basically attempting to indicate when a drive has a problem
: before it dies completely.
:
: Run HDD Health or DTemp and see what it says about the drive.
: It will turn the SMART attribute numbers into descriptive text.
:
:
 

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