Maxtor DiamondMax 10 HDD installation problems.

[tony.collings]

My friends bought a new DiamondMax 10 (ATA/133) HDD for his PC, but
cannot get Windows XP to recognise it. Reading Page 20 of the
installation guide (
http://www.maxtor.com/_files/maxtor...nstallation_guides/ata_installation_guide.pdf
) they ( Maxtor ) recommend running the MaxBlast CD software to setup
the drive as "Additional Storage"

( This drive is going to be used for data, and the original drive hosts
the OS )

Everything appears to work fine, drive shows up in Drive Manager
afterwards and you can even copy data to it. Yet when he reboots the PC
the drive completely dis-appears.

Anyone got any ideas ?

 

[Carey Frisch [MVP]]

Make sure the jumper settings are correct.
The primary drive should be jumpered as
the Master and the secondary drive jumpered
as the Slave.

Maxtor and Jumper Settings
http://service.maxtor.com/rightnow/images/maxtor_quantum jumpers.htm

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------------------------------------

:

| My friends bought a new DiamondMax 10 (ATA/133) HDD for his PC, but
| cannot get Windows XP to recognise it. Reading Page 20 of the
| installation guide (
| http://www.maxtor.com/_files/maxtor...nstallation_guides/ata_installation_guide.pdf
| ) they ( Maxtor ) recommend running the MaxBlast CD software to setup
| the drive as "Additional Storage"
|
| ( This drive is going to be used for data, and the original drive hosts
| the OS )
|
| Everything appears to work fine, drive shows up in Drive Manager
| afterwards and you can even copy data to it. Yet when he reboots the PC
| the drive completely dis-appears.
|
| Anyone got any ideas ?

 

[Mike Hall \(MS-MVP\)]

Tony

In addition to Careys advice, go to My Computer, right click and select
Manage from the drop down menu.. now navigate to the Storage - Disk
management section.. identify the newly installed drive (the drive with a
large amount of unallocated space).. right click on it, and select FORMAT..

The system should now give the drive a letter, and it should be seen
normally..