Sluggish Outlook folders

[Guest]

When switching between folders in Outlook it takes several seconds before I'm
able to read the email. Then when I click on the next email, it takes several
seconds before it opens. What can I do?

 

[Ivan T. Williams]

Is it an HTML message? I have that from time to time. Try compacting the PST
file, maybe that might resolve it...

 

[Guest]

It happens for any email, with or without html. I'll try compacting the PST
file. Thanks.

 

[Jeff Stephenson [MSFT]]

When switching between folders in Outlook it takes several seconds before I'm
able to read the email. Then when I click on the next email, it takes several
seconds before it opens. What can I do?

What version of Outlook do you have? If you have Outlook 2002, try going
to Tools -> Options -> Other and turning off Instant Messaging integration.

 

[Guest]

Jeff -Thanks!!! That did the trick, now it's working like it should.