Slow Shutdown

[Guest]

Hello,

I have a problem with Win XP taking minutes to shutdown.

I go to start -> shutdown then select the option 'turn off'.

Then my computers freezes for a couple of minutes then i finally get the
'saving user profile' message.

I used filemon to trace what was happening and it seems that win xp is
read/querying some files in the recycler bin.

It generate a 12MB trace!

See below for a a sample of the trace data.

Any idea what's happening?

Thanks.


07:50:35 explorer.exe:880 READ
C:\RECYCLER\S-1-5-21-1935655697-1972579041-725345543-1003\INFO2
SUCCESS Offset: 593920 Length: 4096
07:50:35 explorer.exe:880 READ
C:\RECYCLER\S-1-5-21-1935655697-1972579041-725345543-1003\INFO2
SUCCESS Offset: 593620 Length: 800
07:50:35 explorer.exe:880 QUERY INFORMATION C:\
SUCCESS Attributes: DHS
07:50:35 explorer.exe:880 QUERY INFORMATION
C:\RECYCLER\S-1-5-21-1935655697-1972579041-725345543-1003\Dc985.dat SUCCESS
Attributes: TA
07:50:35 explorer.exe:880 READ
C:\RECYCLER\S-1-5-21-1935655697-1972579041-725345543-1003\INFO2
SUCCESS Offset: 594420 Length: 800
07:50:35 explorer.exe:880 QUERY INFORMATION C:\
SUCCESS Attributes: DHS
07:50:35 explorer.exe:880 QUERY INFORMATION
C:\RECYCLER\S-1-5-21-1935655697-1972579041-725345543-1003\Dc986.dat SUCCESS
Attributes: TA
07:50:35 explorer.exe:880 READ
C:\RECYCLER\S-1-5-21-1935655697-1972579041-725345543-1003\INFO2
SUCCESS Offset: 595220 Length: 800
07:50:35 explorer.exe:880 QUERY INFORMATION C:\
SUCCESS Attributes: DHS
07:50:35 explorer.exe:880 QUERY INFORMATION
C:\RECYCLER\S-1-5-21-1935655697-1972579041-725345543-1003\Dc987.dat SUCCESS
Attributes: TA
07:50:35 explorer.exe:880 READ
C:\RECYCLER\S-1-5-21-1935655697-1972579041-725345543-1003\INFO2
SUCCESS Offset: 596020 Length: 800
07:50:35 explorer.exe:880 QUERY INFORMATION C:\
SUCCESS Attributes: DHS
07:50:35 explorer.exe:880 QUERY INFORMATION
C:\RECYCLER\S-1-5-21-1935655697-1972579041-725345543-1003\Dc988.dat SUCCESS
Attributes: TA

 

[Wesley Vogel]

So, empty your Recycle Bin before shutting down.

If you experience slow logoff (with Saving your settings for most of the
time while logging off), you are having profile unload problems.

If you see a lot of Userenv/1517, Userenv/1524 or Userenv/1500 errors in the
Event Viewer, download and install the User Profile Hive Cleanup Service.

This decreased my shutdown time a bunch. Takes any where from 10 to 20
seconds to shutdown.

C:\Program Files\UPHClean\uphclean.exe is added.

The User Profile Hive Cleanup service gets added to Services and
uphclean.exe will run all the time. I am one that doesn't like to have any
extra services running, but I am sold on UPHClean.

Download details: User Profile Hive Cleanup Service
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&displaylang=en

UPHClean v1.6d readme.txt
http://download.microsoft.com/download/a/8/7/a87b3d05-cd04-4743-a23b-b16645e075ac/readme.txt

To automatically install it (you need uphclean-setup.msi):
- Double click the setup.msi

The service is set to automatically start when the computer boots so you
will not need to start it manually.

In fact, this MSKB article recommends:
"To resolve this issue, use the Microsoft User Profile Hive Cleanup Service
(UPHClean). UPHClean monitors the computer while Windows is unloading user
profiles and forces resources that are open to close. Therefore, the
computer can unload and reconcile user profiles."
from...
Troubleshooting profile unload issues
http://support.microsoft.com/kb/837115

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Hello,

I have a problem with Win XP taking minutes to shutdown.

I go to start -> shutdown then select the option 'turn off'.

Then my computers freezes for a couple of minutes then i finally get the
'saving user profile' message.

I used filemon to trace what was happening and it seems that win xp is
read/querying some files in the recycler bin.

It generate a 12MB trace!

See below for a a sample of the trace data.

Any idea what's happening?

Thanks.

<snip>

 

[Guest]

Thanks Vogel.

I don't have any USerenv error in the event viewer so it does not look like
that could be my problem.

I don't understand why a recycler bin with a big amount of files would slow
down my shutdown.

Any explication?

Thanks for your help.

 

[Guest]

I have the same problem. How do I get the filemon info? Thanks.

 

[Wesley Vogel]

FileMon for Windows
http://www.microsoft.com/technet/sysinternals/FileAndDisk/Filemon.mspx

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Wesley Vogel]

Beats me.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In