Slow Office, especially Powerpoint

T

Tom M

For some reason my Powerpoint 2003 and Word are very
slow. I'll type and the letters won't appear for several
seconds. I've turned off my virus protection and all
active programs. Any thoughts?
 
J

John Langhans [MSFT]

[CRITICAL UPDATE - Anyone using Office 2003 should install the critical
update as soon as possible. From PowerPoint, choose "Help -> Check for
Updates".]

Hello,

Does this problem occur when you start Windows in Safe Mode or use the
Selective Startup feature (msconfig.exe) to disable all System Services and
Startup Items (don't disable the processing of SYSTEM.INI and WIN.INI) and
restart Windows?

We believe that there is either a roque TSR or process (as yet,
unidentified) or damaged installation (run Detect and Repair) that is
causing this symptom to manifest for some customers. If you discover which
TSR or process is causing this it would be great if you could share that
information with us.

Thanks,

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of any included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
 

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