slow boot

[Guest]

all of a sudden my computer takes ages to boot in the start menu about four
of the symbols come up and then it gets stuck on bt broadband desk top help
before this happened they used to fly up can someone please tell me what has
happened thanks.

 

[Malke]

all of a sudden my computer takes ages to boot in the start menu about
four of the symbols come up and then it gets stuck on bt broadband
desk top help before this happened they used to fly up can someone
please tell me what has happened thanks.

First make sure the computer is completely virus/malware-free:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

If the machine is clean, do clean-boot troubleshooting to determine what
startup programs/processes are causing the problem.

Clean boot in Windows XP - http://support.microsoft.com/kb/310353

Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434

How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

Malke