What are your anti-virus and anti-spyware arrangements?
Are there any yellow question marks in Device Manager?
Right click on the My Computer icon on your Desktop and
select Properties. Hardware, Device Manager. If yes what
is the Device Error code?
Try Start, Run, type "sigverif.exe" without quotes and hit OK.
What drivers are listed as unsigned? Disregard those which
are not checked.
Please check Event Viewer for Warning / Error Reports in
the System and Application logs for the last boot and post
copies.
You can access Event Viewer by selecting Start, Administrative
Tools, and Event Viewer. When researching the meaning of the
error, information regarding Event ID, Source and Description
are important.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech
Part of the Description of the error will include a link, which you
should double click for further information. You can copy using
copy and paste. Often the link will, however, say there is no
further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)
A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Double click the button
and close Event Viewer. Now start your message (email) and do
a paste into the body of the message. This will paste the info from
the Event Viewer Error Report complete with links into the
message. Make sure this is the first paste after exiting from
Event Viewer.
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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