sims deluxe and directx9

G

Guest

my son borrowed the sims deluxe version from a friend of his and until
recently it has worked well, whenever he tries to play now the game loads but
as soon as
the cursor touches the screen everything freezes. i've run the dxdiag
(though it
is all greek to me, i'm computer literate but no expert), i've installed
directx 9, i've
even restored my system to the last date when it worked properly. i'm running
windows xp sp2 i'd appreciate any wisdom any and all that anyone can share.
 
J

Jimmy S.

Hi Bernadette,

Since it was working recently, restore your system back to that time.

How to use Windows XP System Restore:

http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Assisted Support: http://support.microsoft.com/select/?target=assistance
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
 
G

Guest

Jimmy S. said:
Hi Bernadette,

Since it was working recently, restore your system back to that time.

How to use Windows XP System Restore:

http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Assisted Support: http://support.microsoft.com/select/?target=assistance
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

bernadette said:
my son borrowed the sims deluxe version from a friend of his and until
recently it has worked well, whenever he tries to play now the game loads but
as soon as
the cursor touches the screen everything freezes. i've run the dxdiag
(though it
is all greek to me, i'm computer literate but no expert), i've installed
directx 9, i've
even restored my system to the last date when it worked properly. i'm running
windows xp sp2 i'd appreciate any wisdom any and all that anyone can share.
thx jimmy but i have already done that and still no go, oddly enough it
looks like
the is only a problem with one of the game screens since my daughter was
able to play her saved game which is located on a different screen.
bernadette
 

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